AutoNation Toyota Cerritos - Service Center

The service is good. The person who attended my car is very professional and whatever my car due to change The person who attended my car is very professional and whatever my car due to change More

David the service writer was very kind and knowledgeable and kept me informed of all the recommendations and service the vehicle needed. and kept me informed of all the recommendations and service the vehicle needed. More

We depend on Toyota’s expertise! Although the time to wait is longer than we think! Although the time to wait is longer than we think! More

Fast and ez to get into Service Advisor. After Vehicle was picked up and arriving home noticed a console message that told me that I need to contact the dealer. I called the dealer and I was After Vehicle was picked up and arriving home noticed a console message that told me that I need to contact the dealer. I called the dealer and I was told to return to the Toyota dealer. I returned and the Service Advisor said he was informed by the mechanic that the console message would go away in a few weeks. (still pending) Dealer performed a tire rotation on my 1 st servicing visit. After getting home noticed that one of the tire valve cover was missing. I returned to the dealer the Service Advisor replaced the missing tire valve cover. My invoice stated the I need to return to the dealer again to replace a loose middle lid console. The Part was not in stock. (still pending) More

Great service! ! Julian is excellent, kept me informed about my car while I waited, quick process. ! Julian is excellent, kept me informed about my car while I waited, quick process. More

Well organized and well maintained overall training staff. Stephanie in particular is a very helpful. staff. Stephanie in particular is a very helpful. More

David at service did a great job taking care of my Tacoma , no appointment but was able to accommodate !! Thxs , no appointment but was able to accommodate !! Thxs More

Horrible service, Horrible service advisor . way overpriced service. Horrible place to take a vehicle for service. way overpriced service. Horrible place to take a vehicle for service. More

I love this dealership because I’m always able to get my car in and out with little inconvenience to me. I can leave it and use a loaner to go about the rest of my day or I can be dropped off at home or wor car in and out with little inconvenience to me. I can leave it and use a loaner to go about the rest of my day or I can be dropped off at home or work and go about my day. They let me know if they find other issues besides the one I’m there for before they begin the work and often I am given good pricing for being a loyal patron. They bay is huge so they can service many cars and typically the wait time doesn’t extend past what I am quoted. I’ve been going here since 2005 when I bought my first Toyota and I will likely Conor ie to do so as long as I own Toyota vehicles. More

Customer service is definitely needs to improve. This how bad it is they can't even say hello. This how bad it is they can't even say hello. More