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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,025 Reviews

1,025 Reviews of AutoNation Toyota Cerritos - Service Center

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June 30, 2022

Great service! Very friendly. The service writer was very helpful and knowledgeable. Suggested much needed repairs. More

by DKIELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 04, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 30, 2022

Fast friendly service. Treated with respect, both myself and my vehicle. Thank you Autonation Cerritos More

by Kbfigueroa82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ki Lee, Bianca Medrano
Jul 04, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 29, 2022

Bianca is my favorite service person! They never try to sell me on services my car doesn’t need. I make appointments and the process is seamless. Cashiers could be friendlier. I’m unsur More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Jul 01, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 29, 2022

Great service by Rodrick (our customer care advisor). My splash guard lost some clips, and it was fixed with no charge. I can't tell you that feels in these financial times. Thanks, Toyota. More

by calibobble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Perez
Jul 01, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2022

My car was done fast and I really appreciated somebody coming to talk to me and let me know what I needed done for next service More

by Loren.payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jun 30, 2022 -

AutoNation Toyota Cerritos responded

Hi Loren, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2022

Good service and friendly workers specially CLAUDIA she is well mannered and always smiling and helpful More

by Roselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CLAUDIA
Jun 30, 2022 -

AutoNation Toyota Cerritos responded

Hi Roselle, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 27, 2022

Service was good and my car was ready when promised. I would bring to Toyota Cerritos again for service. More

by t.uva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
Jun 29, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2022

Stefanie was very nice. I appreciated that she made sure that i understood charges and gave options prior to approving them. Another huge thing was communication. I receiv More

by Rachies77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie
Jun 29, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2022

This toyota dealership is not very customer service oriented. In addition, the waiting area smells like grill smoke that is comimg from the nearest snack and sandwich area. More

by Michael Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name
Jun 29, 2022 -

AutoNation Toyota Cerritos responded

Hi Michael we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

June 26, 2022

The service was great thank you thank thanks thanks thanks thanks thank you thanks thanks More

by Mrobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Jun 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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