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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,025 Reviews

1,025 Reviews of AutoNation Toyota Cerritos - Service Center

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July 15, 2022

Friendly service. It was fast. They answered all my questions. My next car will be another Toyota More

by Jocabed0221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera and Claudia
Jul 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Jul 19, 2022 -

Jocabed0221 responded

I hope everything will be great for the rest of the year

July 14, 2022

I was pleasantly pleased with the results of having my 2018 Toyota Tacoma serviced recently. The time waiting was minimal, the quoted price was accurate, and the waiting area for customers was comfortable More

by joewheeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy ?
Jul 15, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 14, 2022

Basic service takes too long. Even with an appointment, I waited three hours for an oil change. More

by les9699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Jul 18, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (562) 802-4000 to discuss what we can do to help.

July 13, 2022

Fix my car’s problem perfectly. Every stuff is kind and patient. Having comfortable room for customers to wait More

by Jchenyu16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 15, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 12, 2022

The service department was very helpful and attentive to all m concerns. I was given an excellent treatment and service person was knowledgeable. More

by Locigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo
Jul 13, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Courteous & Prompt responses. And give me the important information on how to take good care of the new calibrated windshield! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
Jul 12, 2022 -

AutoNation Toyota Cerritos responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2022

Yumi was awesome. She was knowledgeable and very respectful. She explained every detail of the suggested service and did not enforce them. More

by Joma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
Jul 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 10, 2022

I love Toyota of Cerritos, I always take my two vehicles for service and repairs. excellent service. More

by Martha Laredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
9319 Amanda Maldonado
Jul 11, 2022 -

AutoNation Toyota Cerritos responded

Hi Martha, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 09, 2022

Negotiated and honored a good price on the car originally. They’ve been honest and up front with regular maintenance waiting time estimates and took responsibility for and repaired minor damage in More

by MC35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Moran
Jul 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 09, 2022

The last service person was great! He attended me with everything I needed in a time efficient manner and politely. More

by Mojicajennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

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