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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,025 Reviews

1,025 Reviews of AutoNation Toyota Cerritos - Service Center

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July 24, 2022

Cashier could be a little friendly to costumers when you are checking out and get your paper work. More

by Guillermina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 26, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 23, 2022

It was a great experience. Fast, efficient and no hassles. Claudio was super helpful and friendly! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Jul 27, 2022 -

AutoNation Toyota Cerritos responded

Hi Julie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 22, 2022

Service takes to long with a appointment. I wish they would be more accurate with their time estimate. More

by Bob99arr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Jul 26, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (562) 802-4000. We'd appreciate the chance to make your experience a positive one.

July 22, 2022

Always good but this time they took longer then usually had to go check up on my car More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Jul 26, 2022 -

AutoNation Toyota Cerritos responded

Hi Paul, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 21, 2022

Superb Service Superb Service Superb Service Superb Service Superb Service Superb Service Superb Service Superb Service Superb Service Superb Service More

by Saravanan_markandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steffani
Jul 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2022

find another dealership, Sales people great, maintenance department sucks they are not helpful at all. More

by JLphilip98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom c. In sales was great
Jul 21, 2022 -

JLphilip98 responded

You really need to step it up in your maintenance department I will not return here for service.

July 21, 2022

Everybody was helpful, however I don’t really have a frame of reference to compare. Only leaving four stars because I was there for hours which is nobody’s fault as they clearly had a lot of cars to wor More

by Karenmarsau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recalll
Jul 24, 2022 -

AutoNation Toyota Cerritos responded

Hello Karenmarsau, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 21, 2022

I set an appointment was attended in a timely and professional manner. Appreciated the follow up and information provided by service advisor Adolfo Frias. More

by Pcastanos67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
Jul 24, 2022 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2022

Service was great, I came in for a gas door malfunction. I was quoted an hour and a half wait. And sure enough the service rep Thomas came out to get me and let me know that they fixed the issue with the ga More

by CTorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2022

I’m a new car buyer and I must say I’m impressed with the service department. Punctual and efficient . Thank you More

by fireman90504
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 24, 2022 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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