AutoNation Toyota Cerritos - Service Center

This dealership is trusted, efficient and reliable with great technician, customer service and communications. Have been going there since 2015 great technician, customer service and communications. Have been going there since 2015 More

Personnel at Toyota Cerritos is always very polite and welcoming. I truly appreciate the effective service! welcoming. I truly appreciate the effective service! More

I had major repair done on my Scion XA; motor mounts and struts, at the Las Vegas Centennial Toyota location. The repairs cost me $3,365.90. I had made it clear at the Las Vegas location that I was due to m struts, at the Las Vegas Centennial Toyota location. The repairs cost me $3,365.90. I had made it clear at the Las Vegas location that I was due to move to California, right away, before I had the work started and for them to take their time because I wanted the work done correctly before I left. I received my car back and the drive to Los Angeles sounded like I never had the work done along with my engine overheating. So as soon as possible I took my car to Autonation Toyota in Cerritos. It turned out that my motor mount job and struts job was done incorrectly. To have the work done correctly cost me another $900 at Autonation Toyota. Now stressfully out 4k. I'm hoping that my car won't fall apart. I appreciate Anthony Navarez for working with me and helping me with this very costly situation. Hope to recoup my loss. More

Carlos always services my car here, he is always very friendly and professional. His communication is also great, no complaints when he assists me. friendly and professional. His communication is also great, no complaints when he assists me. More

Fast and good service, the Employee Thomas Wasnok is the best. This dealer is the best. best. This dealer is the best. More

My favorite guy that always help me his name is Carlos lopez , He is nice to all customers Thank you lopez , He is nice to all customers Thank you More

I bought my car here and get it serviced here. My service experiences have been great. They do what they say and get my car back to me quickly. I wait in a clean and very comfortable waiting ar My service experiences have been great. They do what they say and get my car back to me quickly. I wait in a clean and very comfortable waiting area. I would highly recommend this dealership and service department. More

Everyone here is nice and communicates pretty well. Service appointments are very long though. A normal one can take hours, and a window tint appointment for our Venza took over 8 hours. Service times Service appointments are very long though. A normal one can take hours, and a window tint appointment for our Venza took over 8 hours. Service times could definitely be improved, as it left us without a family car for the whole day. More

I used to go for my auto service to other dealer and wanted to try this dealer. Although this dealer is lot larger than the one I used to go but i found this dealer employees to be friendly and helpful wanted to try this dealer. Although this dealer is lot larger than the one I used to go but i found this dealer employees to be friendly and helpful. The service adviser, Amanda Maldonado, was in particular took time from her busy schedule to explain in detail service needed for my auto - very professional attitude !! More

We are Toyota family and we go to Cerritos Toyota for any service we need. It has always been a positive experience. No complain at all. Special thanks to Michelle who always take care of us when we need ser service we need. It has always been a positive experience. No complain at all. Special thanks to Michelle who always take care of us when we need service.She is very accommodating..great customer service 👍🏾 More