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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,024 Reviews

1,024 Reviews of AutoNation Toyota Cerritos - Service Center

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August 02, 2022

Great service; David Kwon is very professional and helpful. I would recommend others to have their vehicle serviced at Toyota in Cerritos, CA. Thank you. More

by spaulynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon
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Aug 04, 2022 -

AutoNation Toyota Cerritos responded

Hi Spaulynne, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

August 01, 2022

Carlos was very helpful and nice. Made my visit very smooth. Really appreciated him answering my questions. More

by lelowe8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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Aug 03, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2022

Excellent prefect very good happy on time clean good quality good service good people thank you More

by Jonas caesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sy
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Aug 01, 2022 -

Jonas caesar responded

Excellent

July 30, 2022

This dealership is slow with service. They could do better with the timing. Other than that, they took care of me. More

by EFDISPATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yumi
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Aug 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

July 29, 2022

So far I have taken my car 2 times for oil changes since I bought it and they are very fast and friendly when I go there. More

by haedys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo
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Aug 01, 2022 -

AutoNation Toyota Cerritos responded

Hi Haedys, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 29, 2022

We have been customers with Toyota Cerritos for 10 years. From the start of purchasing a car to servicing the car the customer service is always 100%. Adolfo is our service advisor and has always provided e More

by micheleiii1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias, Natalie
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Aug 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 28, 2022

Mayumi Julian was very accommodating, courteous and friendly. She took care of our vehicle well. Good service. More

by DMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
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Aug 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

Thank u Toyota for fixing my car and the rental my car is now like new .. it was ready sooner than I thought . Great job More

by Mayrafranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
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Aug 02, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

I was waiting from 7am to 12pm, seriously 5 hours for a regular service it’s just too much More

by Isabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas
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Aug 01, 2022 -

AutoNation Toyota Cerritos responded

Hi Isabel, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

July 27, 2022

This dealership is trusted, efficient and reliable with great technician, customer service and communications. Have been going there since 2015 More

by nwaka101@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick
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Jul 30, 2022 -

AutoNation Toyota Cerritos responded

HI, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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