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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,023 Reviews

1,023 Reviews of AutoNation Toyota Cerritos - Service Center

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November 28, 2023

My visit with auto nation was pleasant, I was attended with professionalism and taken right away. Showed up at 9:15 am and was done buy 11:45 am. Thank you all for your service. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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Dec 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Last time I was there for routine check plus getting my second key for RAV4 after waiting for 10 months. The service technician told me they had the key and the vehicle should be ready to pick up in 4 hour More

by D11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake
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Nov 30, 2023 -

AutoNation Toyota Cerritos responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 25, 2023

Stefanni provided excellent service and was very thorough and process was easy from the start More

by p_rango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanni sanchez
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Nov 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

I always receive excellent service when I visit Toyota a Cerritos the service advisor is very professional and prompt More

by donnarhoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Frias
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Nov 25, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Service departmenr always goes above and beyond and exceeds expectations! Workers are always nice ! Stefany is always welcoming More

by Brivnz34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefany sanchez
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Nov 23, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2023

I always get great service from this dealership and my service representative is the best ever More

by abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
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Nov 23, 2023 -

AutoNation Toyota Cerritos responded

Hi Abby, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring! If you ever need help, just give us a call. Happy motoring!

November 17, 2023

I was really satisfied with the customer service and service done to my car by jairo Gonzalez I received today. I will definitely come back More

by nmartinez9785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo González
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Nov 23, 2023 -

AutoNation Toyota Cerritos responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Cerritos. If you need more help, our team is available to talk -- safe travels!

November 17, 2023

The dealer was good regarding taking care of my car. I didn't like waiting 2 hours for an oil change. More

by sarriola33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 22, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

The service is good. The person who attended my car is very professional and whatever my car due to change More

by jgbanias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 17, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

David the service writer was very kind and knowledgeable and kept me informed of all the recommendations and service the vehicle needed. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 17, 2023 -

AutoNation Toyota Cerritos responded

Hi Andy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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