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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,023 Reviews

1,023 Reviews of AutoNation Toyota Cerritos - Service Center

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December 10, 2023

Awesome service and sales team ! !! Michelle Hernandez is the Best Service Advisor in town !!! Thank you to Kevin Naderi for maintaining such an amazing dealership staff !!! More

by Noli1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Dec 13, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2023

This place has a great people very friendly and welcoming especially Ms.Mayumi who helped me out with my car. More

by Amandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms.Mayumi-Service Advisor
Dec 12, 2023 -

AutoNation Toyota Cerritos responded

Hi Amandy, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2023

David is very thourough and complete explaining and listening to my needs! He provides Excellent service! More

by Yoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Dec 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

Great service from the minute I arrived. Service tech came up to me before I got out of my car and promptly took care of the paperwork. You don’t find customer service like Miguel offered to More

by Arebre101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moran
Dec 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 30, 2023

I went in to get my car serviced and let me just say, Miguel did an amazing job! He was real honest and thorough with everything I needed done. Highly recommended! More

by Richard T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moran
Dec 02, 2023 -

AutoNation Toyota Cerritos responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

It’s has a confortable and clean lounge, so it made the waiting time easier. Service person was really nice, More

by ClaraMoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Dec 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

Very bad service i get estimate wrong After he total $3000 he said oh no we need $3000 more i went to super -V She have bad f*** experience More

by tamer.usd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Dec 02, 2023 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (562) 802-4000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 29, 2023

I cannot be happier with the great customer service I get from Ali Tremasi! I have been coming for years and he is the only service consultor that I go to. I always feel at ease when I know that he is the on More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Tremasi
Dec 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2023

Very nice clerk that helped me , they were quick and very helpful and place is very clean and pleasant to visit More

by Nancyhollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female and she was very nice
Dec 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

The staff is always friendly and with a smile on their face. My service advisor was extremely attentive to my concerns regarding my vehicle. He addressed the other things that needed to be repaired and in More

by brittanybeasley711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe the name was Daniel
Nov 30, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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