AutoNation Toyota Cerritos - Service Center

I took my Toyota Camry for service. I made an Express Appointment and was told it would take 2-3 hours. They were going to do an oil change, tire rotation and vehicle inspection. I told I made an Express Appointment and was told it would take 2-3 hours. They were going to do an oil change, tire rotation and vehicle inspection. I told them I would wait and was told it should take an hour when making the appointment. Up front the service advisor Anthony asked if I wanted the recommended air filter changed I declined. His attitude changed I barely could hear what he was was saying. He was so unfriendly to the point of being rude. When I picked up car their was pictures that was sent to me and I said I’ll make an appointment to have the service done. He gave me my paperwork I said thank you and he said, him nothing in return. I won’t ever buy a car from this dealer again. I looked at the service advisor next to Anthony he had the same personality. More

Car was ready when it was promised, communication was great when the employee who helped me great when the employee who helped me More

Awesome service and sales team ! !! Michelle Hernandez is the Best Service Advisor in town !!! Thank you to Kevin Naderi for maintaining such an amazing dealership staff !!! !! Michelle Hernandez is the Best Service Advisor in town !!! Thank you to Kevin Naderi for maintaining such an amazing dealership staff !!! More

This place has a great people very friendly and welcoming especially Ms.Mayumi who helped me out with my car. especially Ms.Mayumi who helped me out with my car. More

David is very thourough and complete explaining and listening to my needs! He provides Excellent service! listening to my needs! He provides Excellent service! More

Great service from the minute I arrived. Service tech came up to me before I got out of my car and promptly took care of the paperwork. You don’t find customer service like Miguel offered to Service tech came up to me before I got out of my car and promptly took care of the paperwork. You don’t find customer service like Miguel offered too much anymore! Thank you Miguel for the great service and Comfort of knowing my car was being taken care of! Always Stay humble because people notice it and appreciate it! More

It’s has a confortable and clean lounge, so it made the waiting time easier. Service person was really nice, waiting time easier. Service person was really nice, More

Very bad service i get estimate wrong After he total $3000 he said oh no we need $3000 more i went to super -V She have bad f*** experience $3000 he said oh no we need $3000 more i went to super -V She have bad f*** experience More

I went in to get my car serviced and let me just say, Miguel did an amazing job! He was real honest and thorough with everything I needed done. Highly recommended! Miguel did an amazing job! He was real honest and thorough with everything I needed done. Highly recommended! More

Very nice clerk that helped me , they were quick and very helpful and place is very clean and pleasant to visit helpful and place is very clean and pleasant to visit More