AutoNation Toyota Cerritos - Service Center

The service is always good. The person who helps me is knowledgeable and explains everything. They are also good at quoting how long the service will take. The person who helps me is knowledgeable and explains everything. They are also good at quoting how long the service will take. More

Daniel was very helpful in service. Had an oil change and Daniel contacted me when it was discovered that my air filter was very dirty. My car was done very quickly. Thanks for the gre Had an oil change and Daniel contacted me when it was discovered that my air filter was very dirty. My car was done very quickly. Thanks for the great service. More

The reception given was an excellent one. Questions ask was all what I wanted done and needed. I dont have to tell what is to be done. Questions ask was all what I wanted done and needed. I dont have to tell what is to be done. More

I took my car to fix several factory failures and without any notification, they took my car multiple times to an upholstery shop in the back of a car wash that did not have any Toyota credentials, additiona any notification, they took my car multiple times to an upholstery shop in the back of a car wash that did not have any Toyota credentials, additionally, I had to continue taking my car because it would be presenting problems after the repairs made by the Dealer. I will never take my car to this dealer for any service again. More

Your service sales associate that helped me. She was direct, courteous, understanding, helpful, and can explain when I asked questions and to let me understand the process I watched her demeanor She was direct, courteous, understanding, helpful, and can explain when I asked questions and to let me understand the process I watched her demeanor and work ethics. I was in all I was wow The process of helping a customer that does not understand the process. I was grateful if she was an employee of mine, I would bump her race. I would give her a bonus, and I would be happy that she is helping me out at my company but she’s there at Toyota, and she’s doing a great job for you guys and for the company you have a diamond in the rough if you don’t see it, Jesus Robledo out More

I came to get a oil change for my car. I was told it would take 2 hours. It was completed in 1 1/2 hours and the representative Ozzy called me to let me know it was done. I got a $10 vouc I was told it would take 2 hours. It was completed in 1 1/2 hours and the representative Ozzy called me to let me know it was done. I got a $10 voucher for free car wash also. He was polite, respectful and knowledgeable. More

Good and courteous staff. Fast service. I definitely like going to this dealership for service. They seem to do a good job. Car runs great. Fast service. I definitely like going to this dealership for service. They seem to do a good job. Car runs great. More

Professionalism, honest, knowledgeable, efficient. Overall superb service and care. Friendly staff. Work done in a very timely manner. Thank you much. A+ Overall superb service and care. Friendly staff. Work done in a very timely manner. Thank you much. A+ More

I took my Toyota Camry for service. I made an Express Appointment and was told it would take 2-3 hours. They were going to do an oil change, tire rotation and vehicle inspection. I told I made an Express Appointment and was told it would take 2-3 hours. They were going to do an oil change, tire rotation and vehicle inspection. I told them I would wait and was told it should take an hour when making the appointment. Up front the service advisor Anthony asked if I wanted the recommended air filter changed I declined. His attitude changed I barely could hear what he was was saying. He was so unfriendly to the point of being rude. When I picked up car their was pictures that was sent to me and I said I’ll make an appointment to have the service done. He gave me my paperwork I said thank you and he said, him nothing in return. I won’t ever buy a car from this dealer again. I looked at the service advisor next to Anthony he had the same personality. More

Car was ready when it was promised, communication was great when the employee who helped me great when the employee who helped me More