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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,023 Reviews

1,023 Reviews of AutoNation Toyota Cerritos - Service Center

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May 21, 2024

Professional and friendly staff. They do not pressure customers on additional services that they offer. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanni Sanchez
May 23, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you ever need help, just give us a call. Happy motoring!

May 20, 2024

No happy about their performance on my last visit. They were under speciations, on a simple oil change. More

by Felix Duarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Lee
May 22, 2024 -

AutoNation Toyota Cerritos responded

Hi Felix, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

May 18, 2024

I always trust my car in their hands. Carlos Lopez and Bianca Medrano are awesome. They deliver excellence and what they say they do to the point. Will never go anywhere else but Cerritos More

by Serge G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez, Bianca Medrano
May 20, 2024 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

Excellent service! My advisor Aldofo Frias was very knowledgeable and courteous. My RAV4 was ready when scheduled. More

by rosalesmls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldofo Frias
May 20, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 11, 2024

The dealership is excellent. Everyone is nice and respectful and efficient I wouldn’t go anywhere else but Toyota of Cerritos . More

by briseno_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No answer
May 14, 2024 -

AutoNation Toyota Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2024

Servicing was so efficient and seamlessly handled by Ozzie. We had excellent care and service provided at the front desk and by the office inside. Each detail of the car was promptly explained, customer More

by lakshmi.r.raman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie
Apr 12, 2024 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

March 30, 2024

Getting maintenance scheduled for my car has been an easy and nice experience, not a single issue. More

by jblaromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo (Ozzie)
Apr 02, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 12, 2024

Always provide honest and efficient service and communication, they are knowledgeable and understand your worth of time. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolpho
Mar 14, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 26, 2024

The service was amazing David KWON was amazing at the service he made sure I felt comfortable and safe about my vehicle. He informed me on everything that I need to be serviced in future services for me More

by Whitejasper68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David kwon
Jan 28, 2024 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jan 28, 2024 -

Whitejasper68 responded

I’ll definitely use you guys in the future and also in the afterlife I drive about 50 miles just to receive the most top-notch service that they can ever be. It’s like going to a restaurant with five stars. Once you try it once you just want to keep going back every single day if you could thank you again.

January 24, 2024

Daniel Araujo made my Toyota at Cerritos experience a great one. The customer service , I received was great . Daniel Araujo was efficient and professional, Thank you Daniel Araujo. More

by mariaguitron73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
Jan 26, 2024 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!