AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,022 Reviews of AutoNation Toyota Cerritos - Service Center
Vehicle was serviced in a timely manner.Explained the vehicles options plus vehicles upcoming service intervals. Dealership is clean and neat looking forward our visit. vehicles options plus vehicles upcoming service intervals. Dealership is clean and neat looking forward our visit. More
Your intake area and the representative were very good. They handled everything well. I went off to the waiting area while the inspection was completed. Oh my, you need to clean up this area. Chairs, t They handled everything well. I went off to the waiting area while the inspection was completed. Oh my, you need to clean up this area. Chairs, tables, floors, walls everything needs a very deep cleaning. The exterior area where you pickup you vehicle needs a good power wash. These areas don’t speak for the quality of Toyota. Mr. Toyoda would be very disappointed. As a Toyota retiree, I know it takes a lot to meet these standards. I wish you well. The Mainteniance of my car was impeccable! More
Good customer service Clean show room Knowledgeable Good customer service Clean show room Knowledgeable staff Need to improve wait times I would definitely recommend this place to all my family a Good customer service Clean show room Knowledgeable staff Need to improve wait times I would definitely recommend this place to all my family and friends to buy new car or get their cars serviced here 👍 More
Armando Garcia was very friendly and professional. He clearly explained every step of the process regarding the servicing of my 2017 Camry. Facility was clean with a verycomfortable waiting area. clearly explained every step of the process regarding the servicing of my 2017 Camry. Facility was clean with a verycomfortable waiting area. More
I took my Toyota Rav4 for service and it’s an awful experience fro the advisor (Gordon) to the handler (Rich) the one who took the car and give you tue car keys, no customer service at all! Disgusti experience fro the advisor (Gordon) to the handler (Rich) the one who took the car and give you tue car keys, no customer service at all! Disgusting!!! I will never ever go back to this dealership anymore! Very poor customer service -Angry Rav4 owner More
What is the point of making a service appointment here? Really? Seriously a 2.5 hour wait for a basic 1st 5000 mile check up. The point of an appointment is to be able to drive in and be out fast. If you c Really? Seriously a 2.5 hour wait for a basic 1st 5000 mile check up. The point of an appointment is to be able to drive in and be out fast. If you can’t handle your appointments then don’t book so many. This is a complete joke. More
50k mile service prius check up My service advisor Tiffeny Baker as been my advisor the first and second time came in. I was so impressed by her the first time I remembered her and My service advisor Tiffeny Baker as been my advisor the first and second time came in. I was so impressed by her the first time I remembered her and asked if I could be helped my her again. She has great knowledge of the car and kept me updated of the progress of work being done. Very smooth operation they have..I wish all service depts. would take notes on how to run a service drive. More
Very Bad Service I took my car in for service and they LIED to me telling me I need additional work done. NOT TRUE, little did they know I had just replaced my battery I took my car in for service and they LIED to me telling me I need additional work done. NOT TRUE, little did they know I had just replaced my battery. I took my car to where I bought the battery and it was at 100%, I then took my car to a couple other places to have the battery checked and AGAIN it was in great condition and was at 100%. These guys are LIARS and thief's trying to get you to have repairs that don't need. More
Excellent Customer Service I've been bringing my car here for many years and Ive never been disappointed. I love the staff & I rely on their expertise when it comes to my car. M I've been bringing my car here for many years and Ive never been disappointed. I love the staff & I rely on their expertise when it comes to my car. My car is always ready when promised! More