AutoNation Toyota Cerritos - Service Center

Smooth checkin from Anthony (for whom it was his very first checkin, as he said he was taking over the role for "Gina" which was the name my appointment confirmation e-mail said would be my Service Advis first checkin, as he said he was taking over the role for "Gina" which was the name my appointment confirmation e-mail said would be my Service Advisor). This was only my first 5000-mile checkup. Your dealership's first impression on me was a good one. All went fine. Everyone I spoke with and who worked on my service was swell. I lost my phone on the ride from the dealership to my home. I called the dealership Operator, Cindy, who was especially bright and helpful. She clearly knew all about whom to contact in the business and how to address my problem. She was terrific. She is the perfect telephone ambassador for your business. I will definitely return to AutoNation Toyota of Cerritos for future service on my 2021 Camry, which we really like so far, by the way. More

Professional, reliable, and timely. Loved being dropped off during my maintenance. off during my maintenance. More

Kept me updated on how long the job was going to take. And called me as soon as my car was ready And called me as soon as my car was ready More

My service rep, Claudia Noguera, is a real gem! She provided excellent customer care, and assisted with sourcing Toyota-discontinued parts for my vehicle. I'll always ask for Claudia in the future. provided excellent customer care, and assisted with sourcing Toyota-discontinued parts for my vehicle. I'll always ask for Claudia in the future. More

Super efficient. Communication was on point and online bill pay was great. Vehicle was ready and out front when promised. bill pay was great. Vehicle was ready and out front when promised. More

Except when I got there I was 2 in line for appointments, and they took be behind me until I ask Braulio and he came and help me right away, Everything else was great received my CHR in 2 hour working great and they took be behind me until I ask Braulio and he came and help me right away, Everything else was great received my CHR in 2 hour working great the shuttle man was great didn’t get his name he was wonderful driver ,first time experience great except for the appointment line taking others be fore me I didn’t want to be late thank you More

Wonderful experience. Finished the work ahead of schedule. Carols Lopez was informative without heavy pressure to get work done that could wait. Happy with the results. schedule. Carols Lopez was informative without heavy pressure to get work done that could wait. Happy with the results. More

Service was great and David was awesome call to update on the process of my Highlander and also arrange foe me to get a rental because they needed to keep my SUV overnight. the process of my Highlander and also arrange foe me to get a rental because they needed to keep my SUV overnight. More

Great service. David was excellent. Polite, friendly, professional. He gave us a good deal. Car service finished on time. He called me twice to give me update. Very positive experience professional. He gave us a good deal. Car service finished on time. He called me twice to give me update. Very positive experience More

Armando Garcia provided exemplary service and got my 2017 Sienna done way before the time promised!!! Great experience!! Repeat customer.. Thank you, Ed & Sheila H Sienna done way before the time promised!!! Great experience!! Repeat customer.. Thank you, Ed & Sheila H More