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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,025 Reviews

1,025 Reviews of AutoNation Toyota Cerritos - Service Center

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March 21, 2025

Ozzy is a great sales rep, he’s now my guy at service department. Rey knowledgeable and overall very time efficient More

by hi.pumpkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Mar 24, 2025 -

AutoNation Toyota Cerritos responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

February 27, 2025

Regarding AutoNation Toyota Cerritos, it was a pleasure taking, both, my cars for service; moreover, their team was friendly, detailed, and efficient. More

by David C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Ana
Feb 28, 2025 -

AutoNation Toyota Cerritos responded

Hello David, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

January 19, 2025

Great service. Great stafff. Really help you out in whatever is it that you may need. More

by ruth_esteban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswado
Jan 22, 2025 -

AutoNation Toyota Cerritos responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 25, 2024

I am disappointed because Toyota Dealership schedule me to come in to have the airbags on my Toyota replaced. They asked if I wanted to wait while they replaced the airbags. I waited in the waiting room More

by ljmora
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Abarca
Dec 25, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 08, 2024

Great service and extremely helpful. Ramiro answered all of my questions. Highly recommended the Cerritos location. More

by Alexisquihuiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro.
Dec 12, 2024 -

AutoNation Toyota Cerritos responded

We are pleased to hear you had such a positive experience with us, Alexisquihuiz! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

November 30, 2024

didn't want to buy tires for $1100 so the service advisor and the person that gave me the quote for the tires made me wait for my longer then I should have. I arrived at 9::16am I left at 131pm my car was More

by thepressman.mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodrigo Bubaclot
Dec 03, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

November 19, 2024

I was satisfied with my last two service visits for our Toyota van. But this last one really rubbed me the wrong way and reminded me why I didn’t buy my Toyota from this dealership. The last two visits, I More

by jaxtopacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Wagner
Nov 21, 2024 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 08, 2024

Went in for service on my vehicle and the service was great! I highly recommended it! More

by Claudia Cano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Sep 09, 2024 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 07, 2024

Always great to bring my car for service when needed! Great customer service! Car is in good hands! More

by Go2andreamoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Sep 09, 2024 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 10, 2024

Excellent service and very professional team. I have a lot of confidence in the staff here. Oswaldo Zamora was great - he made the whole experience pleasant! More

by gshafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo Zamora
Aug 12, 2024 -

AutoNation Toyota Cerritos responded

Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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