AutoNation Toyota Cerritos

try getting a key made Saturday morning I went to the service dept. to get a key for my '91 MR2 made. They looked quite busy so I asked the service guy taking care of all th Saturday morning I went to the service dept. to get a key for my '91 MR2 made. They looked quite busy so I asked the service guy taking care of all the paperwork if I could get a key made. He said "yes, but give me about 30 mins i'm swamped." So of course i said "yea, sure take your time." So an hour passes and he comes back and says "hey, i have 2 more people to write up." So of course i say ok sure. Then after an hour and a half. He's able to help me, or is he. He pulls me into his managers office and the manager says. "I can't make you a new key." So i waited an hour and a half for them to tell me I couldn't get it made without ridiculous hoops to jump thru. Thanks Toyota I still have no key for my sweet car to drive around. ps. I'm glad my NEW car is an Infiniti. More

I walked onto the lot to look at a Prius and the Camry Hybrids since I am in the market for a new car and wanted to test drive a couple of vehicles prior to making a decision. walked around the lot walked Hybrids since I am in the market for a new car and wanted to test drive a couple of vehicles prior to making a decision. walked around the lot walked right by several Salespersons was never greeted with a hello or may I help you. I set a 15 minute timer on my phone and it counted down the minutes after 15 minutes still no help from anyone. if this is the way they treat customers I wont buy a toyota product if they were the last car company on earth. Very POOR CUSTOMER SERVICE AUTONATION/POWER TOYOTA IS NOT A PLACE FOR MY BUSINESS More

I came into the dealership to look at a New Corolla, the salesman was very nice so I do not want to mention his name. However once I found the car some big guy came over and insisted on talking to me. He salesman was very nice so I do not want to mention his name. However once I found the car some big guy came over and insisted on talking to me. He kept talking and interrupting me, he told me he was the General Sales Manager so he will give me a great deal. He continued to waste my time telling me stories of how he lived in Arizona and how he use to be a fisherman and a captain in the military. He kept calling me names such as honey, sweetie, and telling me how cute I was. I told him my name was Jennifer but he continued to call me by nick names that you would a girlfriend. He then asked me what I like to do on the weekend, and what I like to do for fun he even said he though mexican girls were exciting. He never talked about the corolla or the price. I was truly creeped out and ended up leaving and going to the Toyota store in Downey where I purchased my car. It was the weirdest thing, a balding man in his mid 50's continually hitting on and trying to sweet talk a 24 year old who was only there to buy a car. I will never go back to this place again. More

Rodel took the time to go over all the features of my new vehicle. The financing process was very smooth and everything was explained to me in detail. All of the employees were very helpful. vehicle. The financing process was very smooth and everything was explained to me in detail. All of the employees were very helpful. More

Mike Redondo is an excellent sales agent. He helped me with everything and he knew exactly what I needed without me explaining. Excellent Customer Service. I am very happy with my new scion rd. with everything and he knew exactly what I needed without me explaining. Excellent Customer Service. I am very happy with my new scion rd. More

Ernie Tisbe was very friendly and accommodating. We got a very good deal. We are very satisifed and would recommend him to our friends and relatives. Sorry, I made a mistake in my earlier review. My revie very good deal. We are very satisifed and would recommend him to our friends and relatives. Sorry, I made a mistake in my earlier review. My review was supposed to be excellent. I hit the wrong buttons. Soooo very sorry. My bad. I'll try to have the mistake removed. More

I purchased a new Scion FR-S from Blake Boege the Internet Manager at Power Toyota Cerritos. I had a great experience! I had called in to the dealership and spoke with Blake. He located the FR-S tha Internet Manager at Power Toyota Cerritos. I had a great experience! I had called in to the dealership and spoke with Blake. He located the FR-S that I was looking for and gave me a specific time of arrival. I put a small deposit down to secure it and received a phone call about a week later. When I came in for the appointment he had the car already detailed and ready to go. He also had all the paperwork ready for me to sign. I couldn't be happier with my purchase, I definitely went to the right place and sales person! Thanks Blake! More

Had a fantastic experience in buying a new Tundra with Fleet Manager Blake Boege. The truck I wanted was at a dealership in Houston, TX. Blake made all the transportation arrangements and my new truck was Fleet Manager Blake Boege. The truck I wanted was at a dealership in Houston, TX. Blake made all the transportation arrangements and my new truck was delivered about 10 days later. Super smooth process. More

I was looking for a car and thanks to power Toyota and Blake I have my new car a 2013 Toyota corolla, Blake Boege was very helpful, professional and patient he help me purchase the best car for me. I'm ve Blake I have my new car a 2013 Toyota corolla, Blake Boege was very helpful, professional and patient he help me purchase the best car for me. I'm very happy with the great customer service. More

Elaine Sanchez was great, exceptional, professional, and great to work with. Got my extra stuff (running board, exhaust tip, and cross bar) installed today and the service was great as well. I give you al great to work with. Got my extra stuff (running board, exhaust tip, and cross bar) installed today and the service was great as well. I give you all 5s. More