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AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,079 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,079 reviews

August 02, 2021

Service was great and David was awesome call to update on the process of my Highlander and also arrange foe me to get a rental because they needed to keep my SUV overnight. More

by deejeniece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon
Aug 21, 2021 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2021

Great service. David was excellent. Polite, friendly, professional. He gave us a good deal. Car service finished on time. He called me twice to give me update. Very positive experience More

by egbuenviaje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kwon
Aug 21, 2021 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with David! Thank you so much for letting our team know how we did! We look forward to helping again in the future. Take care!

July 31, 2021

Awful experience, no hospitality shown to me at this dealership. No complementary water and the vending machines to buy a beverage was out of order. Car wasn't ready to be sold. No communication while w More

by Pizza1988
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember name
Aug 21, 2021 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

July 30, 2021

Armando Garcia provided exemplary service and got my 2017 Sienna done way before the time promised!!! Great experience!! Repeat customer.. Thank you, Ed & Sheila H More

by edcheeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Garcia-service Dept
Aug 21, 2021 -

AutoNation Toyota Cerritos responded

Hello Ed, it is great to read such wonderful comments about your recent experience with Armando! We always strive to provide personable and excellent customer service to all our guests. Thank you so much for the review!

July 28, 2021

I live in OC and was searching for a new Sienna when I ended up at AutoNation Toyota Cerritos - and I'm SO GLAD I went there. What a Difference!! I can't recommend them enough. Ask for Shaun Munoz! He was More

by CaroleD.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Munoz, Mark Bell, Mark Duffy, Mark Bell
Aug 14, 2021 -

AutoNation Toyota Cerritos responded

Caroled., thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 28, 2021

The customer service was excellent and I was helped immediately. They took care of my battery now my vehicle is running perfect. Thanks I appreciate it. More

by Ebony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Garcia
Aug 14, 2021 -

AutoNation Toyota Cerritos responded

Hi Ebony, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2021

Vehicle was serviced in a timely manner.Explained the vehicles options plus vehicles upcoming service intervals. Dealership is clean and neat looking forward our visit. More

by curaider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio
Aug 14, 2021 -

AutoNation Toyota Cerritos responded

Curaider, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2021

I like taking my car there because.I always get good service and mr David kwon he’s a very kind Advisor and explains very well.. More

by csotomayor76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAVID KWON
July 26, 2021

Your intake area and the representative were very good. They handled everything well. I went off to the waiting area while the inspection was completed. Oh my, you need to clean up this area. Chairs, t More

by Leigh M
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t recall the names. Everyone I interacted with was A+
July 24, 2021

Salesman didn’t tell me on beginning when I was checking the car that the car only has 1 key no spare key now I need to buy extra key it cost me almost 400 dollars More

by Franciscosantana86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Jul 26, 2021 -

AutoNation Toyota Cerritos responded

Hi, we regret your most recent visit with us was not up to the standards we strive for. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

Jul 29, 2021 -

Franciscosantana86 responded

I spoke to Kevin he tell me that he was the general manager and also told me that David Hernandez from parts was going to call me to see what I need for the car and till now no body call me of course I o ready bought the car so no body care but before I was doing that deal every body was nice

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