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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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July 25, 2023

Mark in the service dept. was very professional and accommodating. Provided transportation and made the experience so easy. More

by beighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 27, 2023 -

AutoNation Toyota Buena Park responded

Hi Beighton, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

They always fix the issues with my car and have it ready by the time they say it will be ready. More

by estradaesteban6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah & Mark
Jul 28, 2023 -

AutoNation Toyota Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

The customer service was bad and they were charging me more than what it was supposed to be. I went to a different Toyota and they fix it for less of what they where asking for More

by anarios04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Jul 29, 2023 -

AutoNation Toyota Buena Park responded

Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

July 21, 2023

Manny did an exceptional job helping me get my vehicle serviced. Thank you so much! More

by Megan Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 26, 2023 -

AutoNation Toyota Buena Park responded

Hi Megan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

A bit disappointed that I scheduled a Pit-Stop 45-point inspection, and I had to wait 3 hours for them to complete it. More

by John
Service Time
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 20, 2023 -

AutoNation Toyota Buena Park responded

Hi John, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5562 -- we hope to hear from you soon.

July 17, 2023

GREAT CUSTOMER SERVICE! I took my 2020 Corolla Se in to Auto Nation Buena Park to have repairs after pulling a code for a faulty Engine Coolant Bypass Valve. As always, Ass More

by Spzavala594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMMANUEL VALDIVIA, ASSISTANT SERVICE MANAGER
Jul 20, 2023 -

AutoNation Toyota Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Excellent service overall. Joseph, my service advisor, was honest and upfront. I did not need any service at the time and visited for other reasons. I will be back there when i More

by R Rep
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alexandra, Joseph
Jul 20, 2023 -

AutoNation Toyota Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Excellent service overall. Mark, my service advisor, was honest and upfront. The service was quick and the price was better than any other places I checked out. The facility wa More

by jkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 18, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2023

Nice clean and spacious dealership and service center. The service took a bit longer than expected. More

by lenoki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Jul 15, 2023 -

AutoNation Toyota Buena Park responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

C Lean, friendly, efficient and very helpful! They were prompt and clear about what the car needed. Got the work done and car back to me within 24 hours. Very happy! More

by Kari Rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service!
Jul 13, 2023 -

AutoNation Toyota Buena Park responded

Hi Kari, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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