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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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February 04, 2022

Awesome!! My Service guy Daniel Choo is the best! Very professional, knowledgeable, friendly, explained everything and I trust him completely with my vehicle! Easy drop off and called me when my vehicle r More

by maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Choo - 5 Stars!!
Feb 08, 2022 -

AutoNation Toyota Buena Park responded

Hi Maria, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 03, 2022

Pricing could be a lot more competitive at the service department. Sales team is pretty solid but they might try to pull extra backend charges to make a dollar of you. Be careful More

by Blee2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Amezola
Feb 07, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

Kind and friendly service. Check in was fast and easy, called me when my car was ready and pick up was a breeze. Everyone I encountered was friendly and professional. More

by ginabaltzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Choo
Feb 04, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2022

Excellent service and excellent customer service. Extremely happy with everything. Manny is the best service advisor More

by kimherrera33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Aguilar
Feb 04, 2022 -

AutoNation Toyota Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2022

Daniel Choo was great. He was very polite. He explained everything that I need to know before and after the service. Great customer service!!! More

by jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Choo
Feb 04, 2022 -

AutoNation Toyota Buena Park responded

Hi Jill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 27, 2022

My long time service representative, Pete, is out for awhile. He is awesome and hope he returns soon. I was skeptical of a new person but Steve was great to work on with. More

by Suziekube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 31, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 27, 2022

My Service Writer Dan was very helpful and gave great guidance for my vacation safety by getting this service done in a timely manner. More

by jospital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 31, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 25, 2022

My recent Autonation Toyota Buena Park was exeptional experiance!!! I would recomend to anyone to visit dealership periodically. More

by andrewpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kalandjian
Jan 28, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 25, 2022

This dealership did not address my concerns and instead asked me to go back to the dealer where I bought my car, which is two hours away. More

by Isela Yanira
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Aguilar
Jan 28, 2022 -

AutoNation Toyota Buena Park responded

Hi Isela, thank you for taking the time to leave us feedback. Please call our General Manager at (714) 627-5562 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 29, 2021

I have some issues with the Buena Park Auto Nation service department: No shuttle service is provided Car is no longer washed after being serviced My glove compartment was rummaged. I had nothing o More

by Albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Cosby
Nov 02, 2021 -

AutoNation Toyota Buena Park responded

Hi Albert, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5562 -- we hope to hear from you soon.

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