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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

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March 12, 2022

Very friendly helpful in every way very nice and was greeted very kindly even during construction More

by glynndana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Mar 13, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 11, 2022

Good costumer service, nice employed, good treatment, very close schedules, I love it and want to refer this dealer More

by Jonás
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 13, 2022 -

AutoNation Toyota Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 09, 2022

I love the Toyota car . That’s my preference on the cars and it’s very comfortable More

by yolandatapia19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo hernandez
Mar 11, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

The assistance was fast. The staff was very accommodating and explains well. The waiting area was fine. More

by arniedelrosario1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehia
Mar 07, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2022

I had a scheduled appointment for service and waited 5 hours for a 20000 mile complimentary service. I was told by my service advisor Steve that it would only take 2 hours at most. I waited patiently bu More

by Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve
Mar 04, 2022 -

AutoNation Toyota Buena Park responded

Hi Joe, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5562 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 01, 2022

Very organized and professional in the process of construction on site. With little to no confusions in the process. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Mar 03, 2022 -

AutoNation Toyota Buena Park responded

Hi Michael, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

Great service, fast and the employees are professional and very nice to deal with. I am happy to take my car there and I would recommend that dealer to my friends and family. More

by Juliet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aguilar
Mar 03, 2022 -

AutoNation Toyota Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

service is ok. dont look like complimentary sanitation was done. didnt even reset the maintenance reminder. More

by bubbles
Recommend Dealer
No
Employees Worked With
forgot the name
Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 26, 2022

I arrived at 7:45 am for my 8 am oil change appointment. I was not given an estimate wait time. Took over 3 hours! More

by llz080935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know his name
Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (714) 627-5562 to discuss what we can do to help.

February 26, 2022

Overall easy and Great experience getting my car in and out. The General manager Juan G was very helpful to my car situation and the service advisor Emmanuel V made it an easy experience. Would definite More

by jesusmacario22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Guzman , Emmanuel Valdiva
Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Buena Park and we hope to be of service again in the future.

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