AutoNation Toyota Buena Park - Service Center
Buena Park, CA
513 Reviews of AutoNation Toyota Buena Park - Service Center
I had a scheduled appointment for service and waited 5 hours for a 20000 mile complimentary service. I was told by my service advisor Steve that it would only take 2 hours at most. I waited patiently bu hours for a 20000 mile complimentary service. I was told by my service advisor Steve that it would only take 2 hours at most. I waited patiently but when I asked for the status of my car I couldn't get a firm answer other than let me check with the technician. When I finally got my car, there was no receipt of the work that took place, Steve said I didn't need it then apologized. Extremely frustrating as a customer! More
Great service, fast and the employees are professional and very nice to deal with. I am happy to take my car there and I would recommend that dealer to my friends and family. and very nice to deal with. I am happy to take my car there and I would recommend that dealer to my friends and family. More
Overall easy and Great experience getting my car in and out. The General manager Juan G was very helpful to my car situation and the service advisor Emmanuel V made it an easy experience. Would definite out. The General manager Juan G was very helpful to my car situation and the service advisor Emmanuel V made it an easy experience. Would definitely recommend this dealership. More
I brought my vehicle in to be serviced, 2 days later, my sensor for my tires is lit, not good. I work during the week, so I haven’t had a chance to go back yet. Not good. sensor for my tires is lit, not good. I work during the week, so I haven’t had a chance to go back yet. Not good. More
I appreciated the time and effort they put into figuring out the squeaking issue with my car. In the end, it was a simple tire replacement that was needed. However, I felt relieved knowing they took the ext out the squeaking issue with my car. In the end, it was a simple tire replacement that was needed. However, I felt relieved knowing they took the extra time to figure out what was going on. They constantly kept me updated with texts and phone calls. More