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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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February 27, 2022

service is ok. dont look like complimentary sanitation was done. didnt even reset the maintenance reminder. More

by bubbles
Recommend Dealer
No
Employees Worked With
forgot the name
Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 26, 2022

I arrived at 7:45 am for my 8 am oil change appointment. I was not given an estimate wait time. Took over 3 hours! More

by llz080935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know his name
Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (714) 627-5562 to discuss what we can do to help.

February 26, 2022

Personnel will work with you if have issues with your car and or deals or promotions offered to save customers money. More

by Raymondventura83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2022

Overall easy and Great experience getting my car in and out. The General manager Juan G was very helpful to my car situation and the service advisor Emmanuel V made it an easy experience. Would definite More

by jesusmacario22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Guzman , Emmanuel Valdiva
Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Buena Park and we hope to be of service again in the future.

February 22, 2022

I brought my vehicle in to be serviced, 2 days later, my sensor for my tires is lit, not good. I work during the week, so I haven’t had a chance to go back yet. Not good. More

by caimen315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Feb 25, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

February 21, 2022

I appreciated the time and effort they put into figuring out the squeaking issue with my car. In the end, it was a simple tire replacement that was needed. However, I felt relieved knowing they took the ext More

by 8929643543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph!! I didn’t catch his last name, but he was super wonderful!!!!, Jorge Buenrostro
Feb 23, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 18, 2022

There warm welcome was so great they were so professional and very nice to costumers and they gave some snacks and water to my kids which I really loved that❤️ More

by Arzozazai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mendez
Feb 20, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Daniel Choo gets the job done! Always provides a professional and enthusiastic experience for me, along with clear and exemplary communication and customer care. I live 40 miles fr More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Choo
Feb 18, 2022 -

AutoNation Toyota Buena Park responded

Hi Charles, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

February 16, 2022

I’m not satisfied with the service of my car. This time. No courtesy service. I was told that my car service it take atleast 2 to 3 hours but. It took 5 hourss+ my advisor never updated me whats More

by Jjbunuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Uceda
Feb 17, 2022 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

February 15, 2022

Easy appt. set up , checked in with Daniel Choo & waited in area that provided coffee ,water & TV. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Daniel Choo
Feb 17, 2022 -

AutoNation Toyota Buena Park responded

Hi Carol, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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