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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

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April 01, 2022

I can say i was treated better and given an better price without hassle over dealers. The service department has been good, it is struggling because the construction yet they still doing well More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 06, 2022 -

AutoNation Toyota Buena Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

Friendly n knowledge personnel. Person who scheduled the appt stated it would be only 15 - 20 mins incorrect took 1 hrs. One good thing they did not push any repairs. More

by Acelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hoang
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Apr 05, 2022 -

AutoNation Toyota Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 29, 2022

They left a mess inside my vehicle xxxxx of green masking tape on floor board and I have aftermarket ditch light installed left green masking tape covering that left the roll of tape on the floor board and More

by Vflores151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Uceda
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Apr 02, 2022 -

AutoNation Toyota Buena Park responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (714) 627-5562 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 29, 2022

Even though the location is under construction, they were still organized. Mariah was very informative and helpful More

by Gennesy.dominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah, service dept
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Apr 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

Great service and price . The wait was long and should be shorter if it is appointment only. Waited 2:30 minutes seems to long for having an appointment. Maybe you should limi More

by Jgr7048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2022

Great customer service friendly and clean interior and fast service time courteous and friendly service More

by Trdtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shant Keoroghlians, Frank Mendez, Raphael Estioco, Pete Amezola, Mario Flores, John Kalandjian, Jorge Buenrostro, Demetrios Sourapas, Michael Aguilar
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Mar 29, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 25, 2022

Not satisfied with sales knowledge about the apps in the car. Needs more experience with computers in the car. More

by velma.viloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know.
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Mar 30, 2022 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

March 24, 2022

I went in for a warranty checkup and oil change and they finished the work quick. More

by Hcljj89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
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Mar 28, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 23, 2022

The advisor was very helpful and courteous. He’s very patient with my questions and concerns. More

by marissadimacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cho
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Mar 26, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 21, 2022

Fast service, very helpful, and they will accommodate you. Sales parts are awesome, and with free coffee. More

by rollymae02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Zelaya, Precious Rivera, Wendy Cardenas, Brad Weber, Mario Flores, Gary Gasparyan
Report | Print
Mar 25, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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