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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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April 06, 2022

My point of contact at the service desk is Steven. I should say, Steven is an excellent person to deal with and he is very helpful and understanding. I will surely recommend Steven to my friends for t More

by Riyaz Khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 10, 2022 -

AutoNation Toyota Buena Park responded

Hello Riyaz, thank you for your kind review; we are happy to pass along your comments to Steven here at AutoNation Toyota Buena Park! Thanks again for the recommendation, and have an amazing day!

April 04, 2022

I was told the service would be an hour and a half. .it was done when promised! More

by Ltrujilloflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yhai
Apr 06, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 01, 2022

It has been along time I visited Toyota of Buena Park but when I visited I found excellent customer service and prompt completion of the work on my 2015 Toyota Prius. Thank you Toyota of Buena Park. More

by Simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Juliana
Apr 06, 2022 -

AutoNation Toyota Buena Park responded

Hello Simon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2022

I can say i was treated better and given an better price without hassle over dealers. The service department has been good, it is struggling because the construction yet they still doing well More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 06, 2022 -

AutoNation Toyota Buena Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

Friendly n knowledge personnel. Person who scheduled the appt stated it would be only 15 - 20 mins incorrect took 1 hrs. One good thing they did not push any repairs. More

by Acelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Hoang
Apr 05, 2022 -

AutoNation Toyota Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 29, 2022

They left a mess inside my vehicle xxxxx of green masking tape on floor board and I have aftermarket ditch light installed left green masking tape covering that left the roll of tape on the floor board and More

by Vflores151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Uceda
Apr 02, 2022 -

AutoNation Toyota Buena Park responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (714) 627-5562 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 28, 2022

Even though the location is under construction, they were still organized. Mariah was very informative and helpful More

by Gennesy.dominguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah, service dept
Apr 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

Great service and price . The wait was long and should be shorter if it is appointment only. Waited 2:30 minutes seems to long for having an appointment. Maybe you should limi More

by Jgr7048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2022

Great customer service friendly and clean interior and fast service time courteous and friendly service More

by Trdtom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shant Keoroghlians, Frank Mendez, Raphael Estioco, Pete Amezola, Mario Flores, John Kalandjian, Jorge Buenrostro, Demetrios Sourapas, Michael Aguilar
Mar 29, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 25, 2022

Not satisfied with sales knowledge about the apps in the car. Needs more experience with computers in the car. More

by velma.viloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know.
Mar 30, 2022 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

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