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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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May 18, 2022

The service staff at AutoNation Toyota Buena Park was amazing! Had me in and out in about an hour! Edwin was great and took care of everything with detail from start to finish! Best experience I’ve ever More

by Embracelifeandlive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
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May 20, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2022

The appointment process was easy and very helpful . Service was outstanding and great customer service as always! More

by Denisegarcia213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez and Peter
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May 20, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2022

I had my tacoma sevice at toyota buena park, still going thru renovation and not able to see the service advisor like before but personnel are very helpful. Would give a 5 star review when the renovation i More

by DNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake and Joe
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May 18, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

It was inconvenient because it was under construction. The person in charge kept the promise exactly. More

by v4chance
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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May 18, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

May 18, 2022 -

v4chance responded

There were grateful for being punctual..

May 16, 2022

This dealership has been nothing but wonderful since I purchased my 2021 RAV4 Limited. The only downside is the construction, which is taking way too long and the temporary waiting room is dreary, cold an More

by neurons.puzzles-0r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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May 18, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

May 18, 2022 -

neurons.puzzles-0r responded

Hi thank you so much for responding to my review. I can’t state enough how much I love my 2021 RAV4 Limited. But I don’t need anything to make up for my last visit. I did purchase the extended Toyota care, extended maintenance, along with tire coverage for my vehicle at the time of purchase. The only thing I wouldn’t mind would be a Toyota cup. Lol. So, I don’t think there’s anything you could offer. Again, thank you so much and for caring for your customers.

May 14, 2022

Dealership going through renovation so everything is out of place but can’t wait until it’s finished and expect to rate 5 stars More

by Let’s go!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yehia Eljendi
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May 17, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 12, 2022

The people in the service department are efficient, helpful, and friendly. The service was done quickly. The construction at this location hasn’t effected the great service they provided. More

by Lisahankins6555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
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May 12, 2022

We bought 2 cars in a 2 month period and everytime we had an issue they handled it right away. Mr. Guzman is on top of things. More

by Shaunking1701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MR. GUZMAN
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May 12, 2022

Dealer under construction no waiting area so why they have option for waiting. The advisory cross the total that printed and he write higher price for no reason. More

by John.f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
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May 14, 2022 -

AutoNation Toyota Buena Park responded

Hi John, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5562 -- we hope to hear from you soon.

May 10, 2022

Dealer is a little mess with the new construction going on but service is great. More

by Drcastillo1820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yehiah
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May 12, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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