AutoNation Toyota Buena Park - Service Center
Buena Park, CA
509 Reviews of AutoNation Toyota Buena Park - Service Center
I was ni impress by the construction problem but people were very helpful and efficient specially the manager who was handling my car was very helpful by giving me discount at this time which we all have were very helpful and efficient specially the manager who was handling my car was very helpful by giving me discount at this time which we all have financial problem thank you for understanding More
Mariah Was amazing, when she notified me yesterday to let me know that my vehicle is ready I told her I did not have a ride and she got me a Lyft. me know that my vehicle is ready I told her I did not have a ride and she got me a Lyft. More
I was checked in this dealership for the service appointment. They were under construction, so had not much expectation. However, thier customer service was great, and got finished up earlier than I appointment. They were under construction, so had not much expectation. However, thier customer service was great, and got finished up earlier than I expected. Also, liked their customer lounge! with great coffee! :) More
Cares about the customer, we are not just another number/car. They are helpful, efficient, and communicate well. They will take the time to explain what’s wrong, what needs immediate attention and wh number/car. They are helpful, efficient, and communicate well. They will take the time to explain what’s wrong, what needs immediate attention and what can wait (and a recommended time frame as well.) Love that they wash the car after service as well. It’s always a nice touch, especially when repairs can be costly. More
I was there for service on my Prius 2015. Dealership under construction but facilities were decent. Need more mechanics. Had an appt and was early but took almost 4 hrs for oil change and flu Dealership under construction but facilities were decent. Need more mechanics. Had an appt and was early but took almost 4 hrs for oil change and flushing of coolant. Maybe overbooked. Lots of people waiting same timeframe. More
I had an appointment for for an annual car maintenance (basically oil change and lube). It took them all day like FIVE hours before it was done despite brining in the car on time. This is an improvement (basically oil change and lube). It took them all day like FIVE hours before it was done despite brining in the car on time. This is an improvement from the last year which took all day like SEVEN hours. Who would like to be tied up all day without the car for an oil change and lube which may take only 30 minutes or less to finish? What's the purpose of making an appointment if I still had to wait hours and hours before any of their mechanics can get to work on my car maintenance? I have never had this kind of problem with other Toyota dealers, but this particular dealer seems to have all the time in the world to do a job. More