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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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June 07, 2022

I was ni impress by the construction problem but people were very helpful and efficient specially the manager who was handling my car was very helpful by giving me discount at this time which we all have More

by Pourymc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Phelp
Jun 09, 2022 -

AutoNation Toyota Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 05, 2022

I never had a problem every time i had my oil change they check my tires More

by Tess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel valdivia
Jun 06, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2022

I have always enjoyed my experience at this dealership and I recommend it to all. More

by tobyborrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 06, 2022 -

AutoNation Toyota Buena Park responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Buena Park. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 04, 2022

Mariah Was amazing, when she notified me yesterday to let me know that my vehicle is ready I told her I did not have a ride and she got me a Lyft. More

by Raevynsmommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah
Jun 06, 2022 -

AutoNation Toyota Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. Thank you so much for your feedback! We hope you have a great day!

June 04, 2022

I was checked in this dealership for the service appointment. They were under construction, so had not much expectation. However, thier customer service was great, and got finished up earlier than I More

by Daniel C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 06, 2022 -

AutoNation Toyota Buena Park responded

Hi. We are pleased to hear you had such a positive experience with us, Daniel! If you ever need help, just give us a call. Happy motoring!

June 03, 2022

Cares about the customer, we are not just another number/car. They are helpful, efficient, and communicate well. They will take the time to explain what’s wrong, what needs immediate attention and wh More

by CM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin
Jun 05, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

I was there for service on my Prius 2015. Dealership under construction but facilities were decent. Need more mechanics. Had an appt and was early but took almost 4 hrs for oil change and flu More

by ddeanna06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 03, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

Jun 06, 2022 -

ddeanna06 responded

Tried to reach someone at the number provided. Not sure which selection to make. Anyway my phone number is (909) 518-9663 and my name Deanna Davis. I made a review on service of my vehicle. I was honest and didn’t go into detail of a couple of other things that happened. You can call me if you like. I appreciate that you took the time to respond.

Jun 07, 2022 -

ddeanna06 responded

Hello again May I have the name of the General Manager of Toyota Nation at Buena Park please?

May 31, 2022

I always get my car serviced at Buena Park Toyota. My service advisor is really helpful, and I am very happy with the work done. More

by Tweetybird5547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Miller
Jun 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 30, 2022

They are ongoing construction now but still good service and take care of everything . Took an hour for alignment More

by kwc5405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
May 31, 2022 -

AutoNation Toyota Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

May 30, 2022

I had an appointment for for an annual car maintenance (basically oil change and lube). It took them all day like FIVE hours before it was done despite brining in the car on time. This is an improvement More

by haetae3971
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
JAKE
May 31, 2022 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.

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