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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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July 01, 2022

prompt on time and very friendly. work is great. loved the video footage of my engine and what they were doing in my service appointment More

by muller749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah
Jul 04, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 01, 2022

Fantastic service from this dealer. I would definitely recommend to a friend or relative. Thank you Autonation of Buena Park!! 👍 More

by Tundra TRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yehia
Jul 04, 2022 -

AutoNation Toyota Buena Park responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 01, 2022

I was assisted on time, no delays, efficiently took care the concerns and accommodates very well. More

by Marietta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yehia
Jul 05, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2022

Friendly, quick, clear, and honest, I am really pleased with my experience, my was a drop off but they were really quick with it, even though I couldn’t get a Waite appointment, but they knew I was waiting More

by philam30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
Jul 04, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 29, 2022

Lack of transparency. Over-estimated labor, parts, and delivery. Car was brought in for a key fob reprogram. Car was 2 days past due and inaccurate invoice. Called 3 times More

by flitezone140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Hernandez
Jul 01, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

June 28, 2022

xxxx Good Service! The Employees were friendly considering the place is still under construction. My go to place for both my Toyota's. More

by larryrosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were friendly
Jun 30, 2022 -

AutoNation Toyota Buena Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2022

Excellent service. With Martin as the service writer he is excellent and provides all information regarding the car's needs. The staff is very professional and courte More

by kaneshiro714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin in Service Dept
Jun 28, 2022 -

kaneshiro714 responded

I appreciate Martin as the service writer and would continue to go to Buena Park Toyota

June 28, 2022

The service department is excellent and has competent technicians. We had a very pleasant experience all around. More

by Bre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley
Jun 30, 2022 -

AutoNation Toyota Buena Park responded

Hi Bre, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 27, 2022

This service Center is became very bad , they treat you depending on the size of work and how big the invoice is, if you need just oil change you will wait more than 2 hours, I will not go back there anymo More

by Jejim1042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emanuel
Jun 29, 2022 -

AutoNation Toyota Buena Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. If you'd like, please contact our General Manager at (714) 627-5562. We'd appreciate the chance to make your experience a positive one.

June 24, 2022

Just had my car serviced here and it only took 45 mins to 1 hour. Under construction currently, excited to see the new building. Very kind people, Pete greeted me and was so nice. More

by Kelly Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Pete
Jun 27, 2022 -

AutoNation Toyota Buena Park responded

Hi Kelly, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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