AutoNation Toyota Buena Park - Service Center

I ordered my 2022 Camry SE Hybrid as per their website features and price. After 9 weeks of waiting, I received and closed the order, but with disappointment. The dealer added more features of which I d features and price. After 9 weeks of waiting, I received and closed the order, but with disappointment. The dealer added more features of which I did not order and like which added more price on top of the MSRP. It took few more weeks before they scheduled the added accessories to be installed. The service advisor did not greet or say anything and just proceeded to look at my new car for the service. I have to ask his name because there was an issue with the first schedule made of which my schedule was not written in their work order and my one hour drive to the dealership was wasted. I have to initiate call to verify if the job is done because of not mentioned free rental that I went to get. I will not recommend this dealership or service because I saw no sign of customer being valued. The service advisor was rude, the employees don't acknowledge you until you initiate the talk. More

Pete and Manny make my service experience fast and easy. Great service”.friendly, courteous, and extremely knowledgeable. Great service”.friendly, courteous, and extremely knowledgeable. More

As always when it's Toyota it's satisfaction. Quality guaranteed. You'll never go wrong. Toyota Autonation Buena Park Thank you. Quality guaranteed. You'll never go wrong. Toyota Autonation Buena Park Thank you. More

I dropped off my 2015 Highlander for an oil change. I was told that the technician recommended a gear oil and break oil change. I declined this offer because it was way too pricey. I was told I would p I was told that the technician recommended a gear oil and break oil change. I declined this offer because it was way too pricey. I was told I would pick up my car later the same day. I called Roberto towards the end of the day and he promised to call me back, but I did not hear from Roberto or AutoNation Toyota that day or the next day. I was called to pick up my vehicle on the third day!! My vehicle was smelling funny and they didn't bother to wash or sanitize it. I felt their attitude changed as soon as I refused the offers for the break oil and gear oil change that they offered. I will stickd to AutoNation BMW Beauna Park. Better staff and custmer service. More

They are absolutely amazing. They went above and beyond my expectations. Thank you Emmanuel in service. They went above and beyond my expectations. Thank you Emmanuel in service. More

I sold my old Hyundai to them and was extremely happy with the entire process. I had a check within an hour and half. They offered 5k and honored it when I came in. I worked with Robin, he kept me upd with the entire process. I had a check within an hour and half. They offered 5k and honored it when I came in. I worked with Robin, he kept me updated the entire time with the paperwork. Definitely recommend. More

The whole process from calling for an appointment to Service done was very professional and reasonably waiting time. Service done was very professional and reasonably waiting time. More

Gracias a Toyota de Buena Park por su trabajo a mi carro ahora fue más rápido su trabajo me lo entregaron rápido ahora fue más rápido su trabajo me lo entregaron rápido More

The service department has always done a great job and I really like the videos that the technicians send to my phone. Manny the service writer always goes above and beyond and keeps me informed every step really like the videos that the technicians send to my phone. Manny the service writer always goes above and beyond and keeps me informed every step of the way during the service of both of my vehicles here. More

When we went for repairs, there wasn't even a rest area, and it was admirable for the staff to work in such a humble place. Guests themselves find shade outside or squat in a corner. and it was admirable for the staff to work in such a humble place. Guests themselves find shade outside or squat in a corner. More