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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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November 29, 2023

Muy buen servicio personal amable y atento con las personas 100% recomendado para comprar o servicio More

by Rogelio alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewid
Dec 01, 2023 -

AutoNation Toyota Buena Park responded

Hola Rogelio, gracias por tus elogios y amables comentarios sobre nuestro equipo. Agradecemos su recomendación de AutoNation Toyota Buena Park y esperamos poder servirle nuevamente en el futuro.

November 29, 2023

The staff is calm, but I wish they would make eye contact with customers when talking. There was no call to complete the service. More

by kingchinsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DON'T KNOW
Dec 01, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (714) 627-5562 so we can assist you further.

November 27, 2023

I had several bad experiences In buenapark toyota earlier.but this time good experience.especially with the renovations and i saw several new and energetic new service consultants More

by amble.mathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Nov 30, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

I really had a bad expereince with a sevice agent. He kept pusing me to buy new tires chekcing my finance background without my permission. He took my drive license and got my finanace limit, which I More

by pauljaycha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
forgot. invoice #806233
Nov 24, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

November 21, 2023

The service team sent a video of my car's progress during its service. I thought that was a great touch and showed ho which they really care. ThThey had a few cars ahead of mine but still finished mine in a More

by Daniel G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto.
Nov 23, 2023 -

AutoNation Toyota Buena Park responded

Hi Daniel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

Service Advisor Mark Anderson, very knowledgeable and excellent customer service. Will return for other services. More

by ckkurosaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Fabian Martinez
Nov 23, 2023 -

AutoNation Toyota Buena Park responded

HI, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 21, 2023

Sales lied about price when it came to buying car. Sales said they would fix a dent but took me calling them and bugging them before it was fixed. I just received my second key fob when I made appoint More

by Jttrnoc
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Nov 23, 2023 -

AutoNation Toyota Buena Park responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (714) 627-5562. We would appreciate the chance to turn your experience around.

November 17, 2023

Excelente servicio y atención al cliente todo limpio y ordenado Empleados muy amables y serviciales More

by Adrianita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yehia
Nov 21, 2023 -

AutoNation Toyota Buena Park responded

Hola Adrianita, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Siempre nos esforzamos por brindar un servicio al cliente excelente y personalizado. Gracias de nuevo por la reseña!

Nov 21, 2023 -

Adrianita responded

Fue un placer

Nov 21, 2023 -

Adrianita responded

Bien

November 14, 2023

This was the first time I was there for service and was left unattended in the drive up area. I then went to the service lobby and was not initially acknowleged. When I returned for the pick up of my aut More

by rusgramps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 16, 2023 -

AutoNation Toyota Buena Park responded

Hi, we appreciate you taking the time to leave us a response. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

November 13, 2023

Came in for oil change, technician didn't tighten drain bolt so oil spilled everywhere i was and manager Fabian broke promise to correct this issue promising to send a clean up crew for all the oil on my d More

by JD714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager Fabian
Nov 16, 2023 -

AutoNation Toyota Buena Park responded

Hi If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5562 -- we hope to hear from you soon. , we are deeply disappointed by your experience at AutoNation Toyota Buena Park.