AutoNation Toyota Buena Park - Service Center
Buena Park, CA
509 Reviews of AutoNation Toyota Buena Park - Service Center
I had several bad experiences In buenapark toyota earlier.but this time good experience.especially with the renovations and i saw several new and energetic new service consultants earlier.but this time good experience.especially with the renovations and i saw several new and energetic new service consultants More
I really had a bad expereince with a sevice agent. He kept pusing me to buy new tires chekcing my finance background without my permission. He took my drive license and got my finanace limit, which I He kept pusing me to buy new tires chekcing my finance background without my permission. He took my drive license and got my finanace limit, which I didn't ask for it. It took more than 15 minutes to say 'no.' In addition, at the ned of service, he ripped me off the service price. Originally, it was 249.99, but he charged 279 by adding 'shimes' price which was not replaced and asked for it. He lied and didn't say sorry about his trick. He should trained to serve people with honesty. I don't want to go back to this place. More
The service team sent a video of my car's progress during its service. I thought that was a great touch and showed ho which they really care. ThThey had a few cars ahead of mine but still finished mine in a its service. I thought that was a great touch and showed ho which they really care. ThThey had a few cars ahead of mine but still finished mine in a timely manner. More
Sales lied about price when it came to buying car. Sales said they would fix a dent but took me calling them and bugging them before it was fixed. I just received my second key fob when I made appoint Sales said they would fix a dent but took me calling them and bugging them before it was fixed. I just received my second key fob when I made appointment it should of taken 45 minutes it took 2 hours. More
This was the first time I was there for service and was left unattended in the drive up area. I then went to the service lobby and was not initially acknowleged. When I returned for the pick up of my aut left unattended in the drive up area. I then went to the service lobby and was not initially acknowleged. When I returned for the pick up of my auto it was the same thing again. Their service department needs to be more attentive to the customers. More
Came in for oil change, technician didn't tighten drain bolt so oil spilled everywhere i was and manager Fabian broke promise to correct this issue promising to send a clean up crew for all the oil on my d bolt so oil spilled everywhere i was and manager Fabian broke promise to correct this issue promising to send a clean up crew for all the oil on my driveway. No one ever came. Will NOT be using thisblocation again. More