AutoNation Toyota Buena Park - Service Center

Waited too long considering I had an appointment. I had to call in after 4 hours to find out my car was ready. Was handed my keys at pick up with no instructions on how to get out around the constru I had to call in after 4 hours to find out my car was ready. Was handed my keys at pick up with no instructions on how to get out around the construction. Not that I should expect it but eye contact, an occasional smile and a show of customer care would be nice. But I understand. These service qualities are reserved for customers BUYING a car. More

Pardon their dust. Even though the dealership is under construction, they have still managed to provide excellent customer service. The service department in particular Even though the dealership is under construction, they have still managed to provide excellent customer service. The service department in particular was very helpful. I admit I was a walk in but that didn't stop service agent, Mariah, from getting my vehicle serviced and back on the road. Keep up the great work! More

The representative is very professional, cordial, knowledgeable. The facility is nice and clean and easily accessible. knowledgeable. The facility is nice and clean and easily accessible. More

Service is made fast & easy with advisors like Miller and Mariah! Both of them were so patient and helpful when I had any questions. I felt very comfortable being able to ask them about any concerns I had. Mariah! Both of them were so patient and helpful when I had any questions. I felt very comfortable being able to ask them about any concerns I had. More

The service department has been working perfect for in the past. This last visit was not my expectation. the past. This last visit was not my expectation. More

Friendly staff and my service was done sooner than expected Location is close to where I live expected Location is close to where I live More

Martin was the best and informed me every step of the way of what to expect. Very transparent with everything from start to finish and made the whole experience pleasurable. This was my first time and will d of what to expect. Very transparent with everything from start to finish and made the whole experience pleasurable. This was my first time and will definitely be coming back again. More

Roberto in service is outstanding. He has great guest service and went above and beyond to get my service started when the advisor I was assigned to was late! He also ensured I receive He has great guest service and went above and beyond to get my service started when the advisor I was assigned to was late! He also ensured I received updates on my car and notified me promptly when my car was done. Roberto is an assist for Toyota of Buena Park. Thank you Roberto. I will always be asking for you to be my advisor when I make my next appointment! More

Excellent service. Fix it right the first time. Definitely will coming back again for services Fix it right the first time. Definitely will coming back again for services More

I was helped by Mariah, I walked out of my house and my tire was flat! Took my car in, no appointment and they fixed it right up! I was afraid that it would be a lot of money because idk why my tire was fl tire was flat! Took my car in, no appointment and they fixed it right up! I was afraid that it would be a lot of money because idk why my tire was flat...I had a nail....tiny little nail...didn't have to pay much and she was very informative and helpful! Got my car back! More