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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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December 05, 2022

Martin is the best service representative. Hi is very knowledgeable about our suv and truck: I would recommend him to anyone who go the the service center there. More

by taznmn1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Dec 08, 2022 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Buena Park and we hope to be of service again in the future.

December 02, 2022

I bought my Yaris from here, and my camry. That speaks for itself. Joe is great. More

by Jdooley2087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Uceda
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Dec 04, 2022 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

New and very nice office, lounge, coffee and water available. Warm and nice courteous staff. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
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Dec 04, 2022 -

AutoNation Toyota Buena Park responded

Hello Roger, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Dec 05, 2022 -

Roger responded

Thank you too Toyota Buena Park. Keep up the excellent service. I am looking forward to the next service schedule. God bless!

December 01, 2022

Manny is the man! !!! He's been very helpful, knowledgeable and his customer service skills is impeccable!! More

by gema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Dec 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 01, 2022

Joseph Uceda was amazing. He did all i asked for plus more. Thank you joe the service advisor. More

by ali2mellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor Joseph Uceda
Report | Print
Dec 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 30, 2022

It took 2 hours and 50 minute to change just oil change Waiting in the dealer it’s too long what’s the use of appointment More

by hpatel1372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Dec 01, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

Dec 02, 2022 -

hpatel1372 responded

Not a good service at all

November 29, 2022

I took oil change and replaced the battery service. spent over 3.5 hours ,that was a long time waiting.But the others all right. More

by Michaelye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Choi
Report | Print
Nov 30, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 29, 2022

Good customer service but slow it took 2 hrs for an oil change the. Another 2hrs to change brake pads. More

by HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 30, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2022

Me gusta este dealer porque todo su staff es muy amable, el mantenimiento a mi vehículo es grandioso y sus nuevas instalaciones son agradables para la espera de mi vehículo. Además el tiempo de espera es ra More

by Arguetakatherine17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Nov 29, 2022 -

AutoNation Toyota Buena Park responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

November 25, 2022

Dealer always takes forever to service your car. 4 hours for an oil change. Ridiculous! More

by Jennbdalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Report | Print
Nov 27, 2022 -

AutoNation Toyota Buena Park responded

Hello Jennbdalley, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

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