AutoNation Toyota Buena Park - Service Center

Very efficient and customer friendly. Everyone I was in contact with was helpful and polite. Special Thanks to our Asst. Service Manager Sang C. , who kept constant contact , provided ac Everyone I was in contact with was helpful and polite. Special Thanks to our Asst. Service Manager Sang C. , who kept constant contact , provided accurate estimates and made sure all went well and contacted us on his day off to let us know the car was ready for pick up . Zero delays when we picked up the car , all went very well. Thank You Toyota of Buena Park Service Dept. ! More

Excellent customer service and professional staff. I was greeted promptly and courteously by knowledgeable and very professional technical advisors. I was greeted promptly and courteously by knowledgeable and very professional technical advisors. More

I had an exceptional experience with vehicle service at Toyota Buena Park, thanks to JC's outstanding customer care and expertise. His attention to detail and commitment to making sure my car was in perfec Toyota Buena Park, thanks to JC's outstanding customer care and expertise. His attention to detail and commitment to making sure my car was in perfect condition left me thoroughly impressed and appreciative of the quality service provided. More

Agent Michael was great! Your return call system isn’t good. No call returned after my service yesterday. Your return call system isn’t good. No call returned after my service yesterday. More

The service people are friendly no pressure for up sales. Have us update with the status of our car. The only downside is we have to wait for 2.5 hours for oil change, eventhough we have appointment alrea Have us update with the status of our car. The only downside is we have to wait for 2.5 hours for oil change, eventhough we have appointment already. More

Good customer service however car wasn’t fully fixed. 1 week for it not to be 100%. 1 week for it not to be 100%. More

I intended to have my car diagnosed here, but when I mention the $99 diagnose special they have in their website, the service tech said he couldn't find it and wanted to charge me $225 to diagnose. This mention the $99 diagnose special they have in their website, the service tech said he couldn't find it and wanted to charge me $225 to diagnose. This deceptive and false advertising is frustrating and I left. On top of that the service tech in this place don't have good manners, he did not greet, was rude, and unrespectful. Avoid this place. More

Mariah F. Was our service provider, she is very friendly and helpful. She made us feel welcomed and not a bother even though we had no appointment. When we pic Was our service provider, she is very friendly and helpful. She made us feel welcomed and not a bother even though we had no appointment. When we picked up our car she made sure we were happy and went over everything with us. I was so pleased I brought my truck in the next day because I wanted her to help me. Thank you Mariah! More

The service a this time is better then before, today in special all attention from same advisors. special all attention from same advisors. More

Mark Anderson was great, car drives phenomenal & price was wonderful Thanks again guys keep up the great work was wonderful Thanks again guys keep up the great work More