AutoNation Toyota Buena Park - Service Center
Buena Park, CA
509 Reviews of AutoNation Toyota Buena Park - Service Center
Roberto was a fantastic help. He was polite, professional, and courteous. My car was well taken care of, and he communicated with me very well in a timely manner! I will defini He was polite, professional, and courteous. My car was well taken care of, and he communicated with me very well in a timely manner! I will definitely use this service again! More
My service advisor was about 20 minutes late coming to work. I had a 7:00 appointment and waited an inordinate amount of time before my vehicle finally was taken in. No apologies were offered. I was on work. I had a 7:00 appointment and waited an inordinate amount of time before my vehicle finally was taken in. No apologies were offered. I was one of the first to arrive in the morning for the service and was the first for my particular service advisor. Other than that, the experience was good. More
Have only bought one vehicle here, but have dealt with service department many times over the years. I always had exceptional and quick service until last year, when I had a not so great experience during service department many times over the years. I always had exceptional and quick service until last year, when I had a not so great experience during their remodel. I went back this year to give them another try, and had a much better experience. My service tech Robert was very friendly and helpful. It did take longer than I expected, and I was disappointed that only one of the two recalls were fixed (which means another trip back) because they didn't have parts. Overall though, a better experience than before. More
Martin was very pleasant to work with and he answered all my questions in an easy way to understand. I have been going to Toyota of Buena Park for 30 plus years. I think that says a lot about the service d my questions in an easy way to understand. I have been going to Toyota of Buena Park for 30 plus years. I think that says a lot about the service department and sales. The new facility is beautiful and the customer waiting area is fantastic and comfortable. More
Martin Miller and staff provided excellent and attentive service for my wife. Highly recommend them for sales and service. The Service manger is very attentive to customer service and satisfaction. service for my wife. Highly recommend them for sales and service. The Service manger is very attentive to customer service and satisfaction. More