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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

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February 13, 2023

The workers were friendly and it was an easy process dropping off and picking up my car. More

by Elysia fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Miller
Feb 17, 2023 -

AutoNation Toyota Buena Park responded

Hi Elysia, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 07, 2023

Service advisor Yehia had extremely poor customer service. Would not return to him in the future. More

by 2tmsgus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yehia
Feb 10, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

February 03, 2023

The service manager who helped me and very well explnation to coustomer. Also super fast oil change service done!! More

by whitedesign77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korean guy
Feb 07, 2023 -

AutoNation Toyota Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

Roberto was a fantastic help. He was polite, professional, and courteous. My car was well taken care of, and he communicated with me very well in a timely manner! I will defini More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto in service
Feb 03, 2023 -

AutoNation Toyota Buena Park responded

Hi Deb, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

My service advisor was about 20 minutes late coming to work. I had a 7:00 appointment and waited an inordinate amount of time before my vehicle finally was taken in. No apologies were offered. I was on More

by walter_francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sang Choi
Feb 05, 2023 -

AutoNation Toyota Buena Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

January 30, 2023

Have only bought one vehicle here, but have dealt with service department many times over the years. I always had exceptional and quick service until last year, when I had a not so great experience during More

by mommylees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 03, 2023 -

AutoNation Toyota Buena Park responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 20, 2023

Martin was very pleasant to work with and he answered all my questions in an easy way to understand. I have been going to Toyota of Buena Park for 30 plus years. I think that says a lot about the service d More

by d-outlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Jan 24, 2023 -

AutoNation Toyota Buena Park responded

Hello, Thanks for your praise and kind comments about our team. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 18, 2023

Martin Miller and staff provided excellent and attentive service for my wife. Highly recommend them for sales and service. The Service manger is very attentive to customer service and satisfaction. More

by cmperrenod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Miller
Jan 22, 2023 -

AutoNation Toyota Buena Park responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2023

Very nice people . But it took 2-1/2 hrs for oil change on my 2021 Raz4 dealer was not busy . More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
Jan 20, 2023 -

AutoNation Toyota Buena Park responded

Hi Dan, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (714) 627-5562 so we can assist you further.

January 12, 2023

Very satisfied on our visit. The staff are nice and accommodating. The waiting area is perfect. Thanks AutoNation. More

by ghing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 18, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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