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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
516 Reviews

516 Reviews of AutoNation Toyota Buena Park - Service Center

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June 10, 2025

Great service and fast delivery. I recommend Dave Steinmetz my service advisor to anyone. Just Awsome service. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Steinmetz
May 31, 2025

Worst service adviser. He made a appointment at 8am this morning but it's not and even he made a mistake but he didn't care about the he made a mistake and I waited 2 ho More

by curtis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Jun 03, 2025 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

May 29, 2025

Honest with the work that needed to be performed. I thought it was time to get my brake pads replaced and they told me that they were still good and in the green. I didn’t end up needing my car worke More

by elle97
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cadena
May 30, 2025 -

AutoNation Toyota Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2025

I've been treated like a queen. The manager was explant very detail and let me make my decision The sale man Anthony Arambola ,was friendly and helpful. I'm happy getting the Toy More

by vivianlicious06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arambola
May 23, 2025 -

AutoNation Toyota Buena Park responded

Hello, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2025 -

vivianlicious06 responded

Friendly , honest They are working with knowledgeable I’m very certified I’m feeling happy with my new vehicle.. Everything is beyond my expectation 😍

May 02, 2025

Very efficient and customer friendly. Everyone I was in contact with was helpful and polite. Special Thanks to our Asst. Service Manager Sang C. , who kept constant contact , provided ac More

by gbalbier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang C , Harley H , Juan G
May 06, 2025 -

AutoNation Toyota Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

April 15, 2025

Excellent customer service and professional staff. I was greeted promptly and courteously by knowledgeable and very professional technical advisors. More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unable to recall
Apr 19, 2025 -

AutoNation Toyota Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us, Gio! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 12, 2025

I had an exceptional experience with vehicle service at Toyota Buena Park, thanks to JC's outstanding customer care and expertise. His attention to detail and commitment to making sure my car was in perfec More

by Mica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Feb 15, 2025 -

AutoNation Toyota Buena Park responded

Hello Mica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2024

Agent Michael was great! Your return call system isn’t good. No call returned after my service yesterday. More

by puuala1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 15, 2024 -

AutoNation Toyota Buena Park responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

July 06, 2024

The service people are friendly no pressure for up sales. Have us update with the status of our car. The only downside is we have to wait for 2.5 hours for oil change, eventhough we have appointment alrea More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
Jul 10, 2024 -

AutoNation Toyota Buena Park responded

Hi James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 01, 2024

Good customer service however car wasn’t fully fixed. 1 week for it not to be 100%. More

by Lopezaj0896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jul 03, 2024 -

AutoNation Toyota Buena Park responded

Hi, we truly appreciate your honest feedback. Please contact us at (714) 627-5562 so we can work with you to make this right.

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