Back

AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
509 Reviews

509 Reviews of AutoNation Toyota Buena Park - Service Center

Sort by
July 13, 2024

Agent Michael was great! Your return call system isn’t good. No call returned after my service yesterday. More

by puuala1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 15, 2024 -

AutoNation Toyota Buena Park responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

July 06, 2024

The service people are friendly no pressure for up sales. Have us update with the status of our car. The only downside is we have to wait for 2.5 hours for oil change, eventhough we have appointment alrea More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
Jul 10, 2024 -

AutoNation Toyota Buena Park responded

Hi James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 01, 2024

Good customer service however car wasn’t fully fixed. 1 week for it not to be 100%. More

by Lopezaj0896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jul 03, 2024 -

AutoNation Toyota Buena Park responded

Hi, we truly appreciate your honest feedback. Please contact us at (714) 627-5562 so we can work with you to make this right.

June 07, 2024

I intended to have my car diagnosed here, but when I mention the $99 diagnose special they have in their website, the service tech said he couldn't find it and wanted to charge me $225 to diagnose. This More

by Rolando Ando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sang Choi
Jun 10, 2024 -

AutoNation Toyota Buena Park responded

Hi Rolando, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

May 31, 2024

Mariah F. Was our service provider, she is very friendly and helpful. She made us feel welcomed and not a bother even though we had no appointment. When we pic More

by Dannye43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah F.
Jun 05, 2024 -

AutoNation Toyota Buena Park responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 30, 2024

The service a this time is better then before, today in special all attention from same advisors. More

by pr.gideaosilva1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Mariah
May 31, 2024 -

AutoNation Toyota Buena Park responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

May 22, 2024

Mark Anderson was great, car drives phenomenal & price was wonderful Thanks again guys keep up the great work More

by SDCLAWNCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
May 24, 2024 -

AutoNation Toyota Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2024

Excellent service, informative and quick. Technition video was clear and concise. Service rep was great and kept me updated. More

by A Bokn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
May 16, 2024 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2024

I needed a replacement tire, and they had exactly what I needed. Service was polite and price was reasonable. I have no complaints👍 More

by CurtS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie
May 16, 2024 -

AutoNation Toyota Buena Park responded

Hi Curts, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2024

Toyota BP is always helpful each time I go and takes the time to explain the process. The facilities are clean and the employees and management are great to work with More

by Lisainez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harley, Fabian
Apr 25, 2024 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

1
...