AutoNation Toyota Buena Park - Service Center

Worst service adviser. He made a appointment at 8am this morning but it's not and even he made a mistake but he didn't care about the he made a mistake and I waited 2 ho He made a appointment at 8am this morning but it's not and even he made a mistake but he didn't care about the he made a mistake and I waited 2 hours to fixed my car. More

Honest with the work that needed to be performed. I thought it was time to get my brake pads replaced and they told me that they were still good and in the green. I didn’t end up needing my car worke I thought it was time to get my brake pads replaced and they told me that they were still good and in the green. I didn’t end up needing my car worked on afterall everything was up to date. More

I've been treated like a queen. The manager was explant very detail and let me make my decision The sale man Anthony Arambola ,was friendly and helpful. I'm happy getting the Toy The manager was explant very detail and let me make my decision The sale man Anthony Arambola ,was friendly and helpful. I'm happy getting the Toyota Rav4 in the color I love. I would recommend friend and family member to this location ,when they need a vehicle More

Very efficient and customer friendly. Everyone I was in contact with was helpful and polite. Special Thanks to our Asst. Service Manager Sang C. , who kept constant contact , provided ac Everyone I was in contact with was helpful and polite. Special Thanks to our Asst. Service Manager Sang C. , who kept constant contact , provided accurate estimates and made sure all went well and contacted us on his day off to let us know the car was ready for pick up . Zero delays when we picked up the car , all went very well. Thank You Toyota of Buena Park Service Dept. ! More

Excellent customer service and professional staff. I was greeted promptly and courteously by knowledgeable and very professional technical advisors. I was greeted promptly and courteously by knowledgeable and very professional technical advisors. More

I had an exceptional experience with vehicle service at Toyota Buena Park, thanks to JC's outstanding customer care and expertise. His attention to detail and commitment to making sure my car was in perfec Toyota Buena Park, thanks to JC's outstanding customer care and expertise. His attention to detail and commitment to making sure my car was in perfect condition left me thoroughly impressed and appreciative of the quality service provided. More

Agent Michael was great! Your return call system isn’t good. No call returned after my service yesterday. Your return call system isn’t good. No call returned after my service yesterday. More

The service people are friendly no pressure for up sales. Have us update with the status of our car. The only downside is we have to wait for 2.5 hours for oil change, eventhough we have appointment alrea Have us update with the status of our car. The only downside is we have to wait for 2.5 hours for oil change, eventhough we have appointment already. More

Good customer service however car wasn’t fully fixed. 1 week for it not to be 100%. 1 week for it not to be 100%. More

I intended to have my car diagnosed here, but when I mention the $99 diagnose special they have in their website, the service tech said he couldn't find it and wanted to charge me $225 to diagnose. This mention the $99 diagnose special they have in their website, the service tech said he couldn't find it and wanted to charge me $225 to diagnose. This deceptive and false advertising is frustrating and I left. On top of that the service tech in this place don't have good manners, he did not greet, was rude, and unrespectful. Avoid this place. More