AutoNation Toyota Buena Park

I received a warning message on my Prius. I took it to Autonation Toyota and they were so helpful and nice. Martin, my service advisor, let me know of a few other issues but didn’t make me f I took it to Autonation Toyota and they were so helpful and nice. Martin, my service advisor, let me know of a few other issues but didn’t make me feel bad about not going forward with those repairs. I appreciate bringing it to my attention. They were quick with my repair and I got my car the same day! I will for sure come back! More

Advisor was very knowledgeable, friendly, helpful and with sense of urgency. he was able to take care of my car in a timely manner. with sense of urgency. he was able to take care of my car in a timely manner. More

I am very satisfied with the kind, perfect and quick service of the dealer shop. service of the dealer shop. More

Great service and i especially like the attention to detail. The gentleman that helped me out remembered me from six months ago detail. The gentleman that helped me out remembered me from six months ago More

Went for routine oil change, multipoint inspection, top off fluid. Entire area under construction. Was told my advisor was out to lunch but shouldn't delay process. Didn't see that many cars there but stil off fluid. Entire area under construction. Was told my advisor was out to lunch but shouldn't delay process. Didn't see that many cars there but still took 3 hours. Came home to find out they did not top off my washer fluid... My other family members went that weekend. Got short video recordings of what was done to their cars, and made sure fluids were topped off. I wonder whether that they were trying out. Would have been nice to have that, would remind mechanic what needs to be done and educate customers on the condition of their cars. Not sure if I would go there next time due to the long wait and missed work. More

My service advisor Emanuel, is professional, patient, knowledgeable, just an asset to the Service Department. He was on point, didn't waste time. I let him know what I needed as far as service. He i knowledgeable, just an asset to the Service Department. He was on point, didn't waste time. I let him know what I needed as far as service. He informed me of the current Service promotion, I didn't even think twice. I was convinced with his explanation, of the service, & the price. When my car was ready he sent me a text right away. I was able to pay for my service in a very reasonable amount of time. I asked about a free car wash, he already had a promotion card with the code I need to input when I arrive at the carwash, in his hand. I appreciate the excellent customer service, from this advisor. More

Nice dealership. I took my Tacoma in for some routine service. They did a great job taking care of it. Even though they're in the middle of a remodel, the waiting roo I took my Tacoma in for some routine service. They did a great job taking care of it. Even though they're in the middle of a remodel, the waiting room was comfortable. More

BEST SERVICE IN BUENA PARK! Only place I have my car services done. Polite, efficient and professional. Only place I have my car services done. Polite, efficient and professional. More

I understand construction is difficult to work around, but when the car was returned to me it had mud splatters on the front hood, windshield and roof. The windshield wipers had been used to remove the d but when the car was returned to me it had mud splatters on the front hood, windshield and roof. The windshield wipers had been used to remove the dirt from the front windshield. This disrespect for the customer is unacceptable. The vehicle came in clean and an effort should have been made to return in same condition. I've owned Toyota's for several years and every other dealership I've been to has always been respectful of my vehicle. I will not return to Buena Park. I'll go to another Toyota dealership for service. Daniel Hernandez, service advisor was very helpful in reviewing maintenance options with me. He was professional and provided good customer service. More

Construction remodel still going on. So it was a little messy there to drop off the car. They do not have shuttle service anymore, so that's a bummer. Other than that very great service So it was a little messy there to drop off the car. They do not have shuttle service anymore, so that's a bummer. Other than that very great service and friendly environment. More