AutoNation Toyota Buena Park

Great service, no Hassles, easy to work with and very courteous. It makes the decision a lot easier when they give you the space you require and can ultimately make your own decision. courteous. It makes the decision a lot easier when they give you the space you require and can ultimately make your own decision. More

My husband and I previously purchased a Toyota Yaris from there and we went on this particular occasion for service on our Yaris. We started wondering around looking at the vehicles since we had been talking there and we went on this particular occasion for service on our Yaris. We started wondering around looking at the vehicles since we had been talking about getting a hybrid in the near future. Billy saw us and started talking to us, answering all of our questions. He was very relaxed, not pushy. He listen to what we were planning on getting and why and he started showing us some of the Prius that were leftover from Memorial Day. He described the vehicle its advantages, the MPG, the miles per tank, the battery, showed us the different prices among the Prius and why. He saw there was one particular like we like because of the price and the color. He showed us the interior asked us if we wanted to go for a test drive. He explained all the features of the vehicle, the buttons (they are many) and their functions. He asked if we liked it and we asked what the monthly payments on something like that would go by. He offered to run some numbers for us so we could see if it was within our budget. The entire time he helped us he was courteous, friendly, informative, and overall very helpful. He asked if we wanted to do a trade-in which we did. He pulled up all the information and came up with some numbers. We requested that he worked at giving up a better deal for our trade-in and after a little back-and-forth, he got us what he wanted. From that point on it was just getting the paper work together and getting our trade-in to the dealer because we were not driving that vehilce. I think the only think I did not like is that it took so long to finish the process. Not because they were slow, but beacause we had to wait for my husband to go and get the trade-in vehicle from home. Aside from that, the entire experience was very pleasant. Then came Brad Weber, the finance manager. He gave us the best price on all the extras, worked on getting us an even better interest rate than we originally expected. He agreed for us to email him some information that we did not have with us at that time. He understood that we were not technically prepared since we only went to the dealer for service on our Yaris. Brad was also nice enough to give me his peanutbutter and jelly sandwish when I said I had not had breakfast. Overall, the people we dealt with at the dealer were outstanding and I would sincerely recommend the customer service and so far, the vehiles this dealer sells. More

OVERALL A GREAT EXPERIENCE FROM START TO FINISH. NO PRESSURE FROM THE STAFF AND TREATED VERY WELL. BILLY IS AN EXCELLENT SALES PERSON. OVERALL, WOULD RECOMMEND TO FAMILY AND FRIENDS. PRESSURE FROM THE STAFF AND TREATED VERY WELL. BILLY IS AN EXCELLENT SALES PERSON. OVERALL, WOULD RECOMMEND TO FAMILY AND FRIENDS. More

GOOD DEALER SHIP SECOND CAR I BOUTH HEAR EVERTHING IS GOOD I HAVED GOOD LUCK BUYING MY CARS FROM POWER TOYOTA AT BUENA PPARK TOYOTA THANK YOU GOOD I HAVED GOOD LUCK BUYING MY CARS FROM POWER TOYOTA AT BUENA PPARK TOYOTA THANK YOU More

Best customer service from this dealer. I am very satisfied with my new car. Nick and Hiep are excellent sales person. I definitely recommended this dealer to our family and friends. satisfied with my new car. Nick and Hiep are excellent sales person. I definitely recommended this dealer to our family and friends. More

Having been in the market for a car for the past 2 weeks (this time around) and gone to several dealers, I was exhausted by the time I reached Power Toyota in Buena Park until I met Nick. He really paid at (this time around) and gone to several dealers, I was exhausted by the time I reached Power Toyota in Buena Park until I met Nick. He really paid attention to what I needed and also to what I really wanted. He took the time to review several options until I found something I liked and then he found me something better. I really appreciated the patience and level of superior customer service. Having been in the luxury retail/customer service since 1996 I expect the best when I actually am on the other side of the fence. I was extremely happy to find someone like Nick to work with me. I'm definitely going to send all of my friends and family that may need a car. My whole experience was excellent to say the least, which was a huge change from when I got there frustrated, irritated and disappointed at the whole car buying experience. It really makes a huge difference when you have the right people working for your business. A company may have a great product, but it really takes people like Nick to make customers happy and come back time after time. I hope these comments reach Nick also. Thank you Nick for making the difference. I don't think I've ever actually liked what I drive until now. Thank you for syncing my bluetooth cell phone on the spot. I love getting in my car and Pandora starts streaming my favorite tunes. My mom needs a new car. See you soon Nick. -Nestor Cordero More

I applaud Dietrich and Johhny for their professionalism both pre and post sale. They were compassionate, understanding, and willing to go the extra mile to insure my girlfriend's purchase and post sale nee both pre and post sale. They were compassionate, understanding, and willing to go the extra mile to insure my girlfriend's purchase and post sale needs were met. They are true assets to this dealership. More

Went in for a window washer reservoir. The problem was quickly found and corrected (the clip holding the small pump on the side had come off). While there I asked to check if there were any other problems quickly found and corrected (the clip holding the small pump on the side had come off). While there I asked to check if there were any other problems. Found a cracked drive belt that needed replacing, also had the transmission fluid blown clean and replaced as had over 30,000 miles. Randall had me given a ride home and picked up when car was ready. The help I talked with were all courteous and helpful. I do plan to make this my new service shop. More

I have given this rating because I feel this dealership exceeded my car buying expectations in every way. I had a somewhat limited budget and was able to drive away in a new car that I love. The salesman exceeded my car buying expectations in every way. I had a somewhat limited budget and was able to drive away in a new car that I love. The salesman (Dietrich Gumbrecht) worked hard to meet my budget along with the rest of the Sales Team. Also, I had my two boys with me who can be a little rowdy during the car process- the Team was more than patient and able to occupy them while we drove vehicles and did paperwork. They were outstanding in every way. Go Power Toyota!!!! More

David made the whole car buying experience fantastic! He was very patient, explained things I needed clarification on, and answered all questions. He was genuinely excited about the car and definitely care was very patient, explained things I needed clarification on, and answered all questions. He was genuinely excited about the car and definitely cares about his customers. Work with David and you will have a wonderful experience as well. More