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AutoNation Toyota Buena Park
Buena Park, CA
1,250 Reviews
AutoNation Toyota Buena Park is the best place around for new Toyota vehicles, used cars for sale, and expert Toyota service. Our expansive showroom features one of the largest inventories of new Toyota vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Toyota, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, near the corner of Beach Blvd and Auto Center Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,250 reviews
September 13, 2021
Service Advisor Daniel Choo was very informative and professional. Car was serviced in short time for convenience. Waiting area could be more comfortable with complementary beverages and snacks. professional. Car was serviced in short time for convenience. Waiting area could be more comfortable with complementary beverages and snacks. More
by Goyangyee2
Employees Worked With
Daniel Choo
September 12, 2021
I always go to the AutoNation Toyota dealer in Buena Park for all of my cars needs. As always, the service was fabulous and it was a job well done. Will be returning here for continued service for all of my cars needs. As always, the service was fabulous and it was a job well done. Will be returning here for continued service More
by natalie.ceja
Employees Worked With
Seth Hoffenberg
September 11, 2021
Worst service ever and really bad management in financial and mechanics! Regret buying from them! The Platinum Protection Plan is a SCAM after three months of the sale I tried using it and my information is and mechanics! Regret buying from them! The Platinum Protection Plan is a SCAM after three months of the sale I tried using it and my information is not in the system which means I'm paying for something that doesn't exist! And car has same issue! Failing brake system! Really dangerous! More
by donhuichito
Employees Worked With
Alfredo mechanic, Burt, Tim., Tom Hulahan
September 11, 2021
I don’t know why the dealership keeps asking me to write a review when they NEVER get back to me on my concerns. I never planned on returning but I had to get a set of wheel locks. The parts attendant lied a review when they NEVER get back to me on my concerns. I never planned on returning but I had to get a set of wheel locks. The parts attendant lied to me about the lock not being in stock (confirmed by supervisor). Which led me to expressing my lack of faith of their employees due to my experience from my previous visit (also lied to, costing me more money). The supervisor told me they want to perform a multi-point inspection of my vehicle to ensure things were correct. But since it was almost 3, they told me that I would have to come back another day - they don’t take cars at 3P. So I made an appointment for 8:30 three days later. The next day, I get an email confirming my appointment for… get this… 3PM!!!! So I had to call and complain again. On the day of my appointment, they sell me new tire locks and DID NOT DO A MULTI-POINT INSPECTION! None! So they wasted my time! Not only does this dealerships service/parts prices keep going up, they lie, they deflect it when you complain, and they don’t do their job. They just take your money. More
by James
Employees Worked With
Do not recall
September 10, 2021
The staff was great and very helpful through the whole process. Very painless. Will definitely go back for my next vehicle. Thanks again for a great experience. process. Very painless. Will definitely go back for my next vehicle. Thanks again for a great experience. More
by jmwatts71
Employees Worked With
Sandra Hernandez
September 10, 2021
I purchased a new Toyota three months ago and was concerned 1 1/2 months ago because I still had not received my license plates and registration. I emailed Hieu Pham, my salesperson, who reiterated t concerned 1 1/2 months ago because I still had not received my license plates and registration. I emailed Hieu Pham, my salesperson, who reiterated that he had already explained it would take up to three months. I emailed him again 2 weeks before expiration to ask for advice, but he never responded. I emailed again 3 days before expiration and no response. I called a representative there who told me that I need to contact the DMV. The DMV representative explained to me that this is sometimes fraudulent and dealers do this to cut expenses. They will only send out a large amount of license plates en masse to save money, so won't do it for individuals like myself. He looked through the computer and showed that the dealership had my plates and registration this entire time and suggested I file a complaint with the DMV because there is a three month period they had my plates and they need to investigate in case they were using them for something else. More
by Anthony
Employees Worked With
Hieu Pham
September 10, 2021
Service adviser was kind and finished on time. Main building is under construction so little bit not as normal but it's ok. Anyhow I will visit again when I needed. building is under construction so little bit not as normal but it's ok. Anyhow I will visit again when I needed. More
by Ki H. Um
Employees Worked With
Choo
September 10, 2021
I had my scheduled oil change and they did not reset the reminder on my odometer. It's annoying to make another appointment and to wait for another two hours because the mechanic did not do his job. reminder on my odometer. It's annoying to make another appointment and to wait for another two hours because the mechanic did not do his job. More
by mariaisabel_rdrgz
Employees Worked With
Precious Rivera
