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AutoNation Toyota Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.7
1,251 Reviews
AutoNation Toyota Buena Park is the best place around for new Toyota vehicles, used cars for sale, and expert Toyota service. Our expansive showroom features one of the largest inventories of new Toyota vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Toyota, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, near the corner of Beach Blvd and Auto Center Drive.
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6400 Beach Blvd

Buena Park, CA

90621

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Showing 1,251 reviews

March 02, 2022

Not a good experience for first car buying in CA. after handing over cheque it took dealer 3 days to release the car. Lack of communication between Sales team & finance director. no response on calls More

by amit
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
eddie
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Mar 05, 2022 -

AutoNation Toyota Buena Park responded

Hi Amit, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 01, 2022

Very organized and professional in the process of construction on site. With little to no confusions in the process. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Mar 03, 2022 -

AutoNation Toyota Buena Park responded

Hi Michael, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2022

I had a scheduled appointment for service and waited 5 hours for a 20000 mile complimentary service. I was told by my service advisor Steve that it would only take 2 hours at most. I waited patiently bu More

by Joe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
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Mar 04, 2022 -

AutoNation Toyota Buena Park responded

Hi Joe, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5562 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 28, 2022

Great service, fast and the employees are professional and very nice to deal with. I am happy to take my car there and I would recommend that dealer to my friends and family. More

by Juliet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Aguilar
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Mar 03, 2022 -

AutoNation Toyota Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

They are nice and easy to talk to. very punctual. i got good deal from them with not so good credit More

by karissa/jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nava
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Mar 03, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2022

service is ok. dont look like complimentary sanitation was done. didnt even reset the maintenance reminder. More

by bubbles
Recommend Dealer
No
Employees Worked With
forgot the name
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Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 26, 2022

Personnel will work with you if have issues with your car and or deals or promotions offered to save customers money. More

by Raymondventura83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
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Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2022

I arrived at 7:45 am for my 8 am oil change appointment. I was not given an estimate wait time. Took over 3 hours! More

by llz080935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know his name
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Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (714) 627-5562 to discuss what we can do to help.

February 25, 2022

Overall easy and Great experience getting my car in and out. The General manager Juan G was very helpful to my car situation and the service advisor Emmanuel V made it an easy experience. Would definite More

by jesusmacario22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Guzman , Emmanuel Valdiva
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Mar 02, 2022 -

AutoNation Toyota Buena Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Buena Park and we hope to be of service again in the future.

February 24, 2022

I dealt with Robin he was very Commutative and Punctual. The entire process was quick and simple More

by alanalvarado11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Report | Print
Feb 26, 2022 -

AutoNation Toyota Buena Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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