AutoNation Toyota Buena Park

Salesman sometime leave you hanging. The vehicle is paid for second of May when there is special work to be done on a " brand new truck" like broken side-mirror or getting the wheel rims The vehicle is paid for second of May when there is special work to be done on a " brand new truck" like broken side-mirror or getting the wheel rims painted. They will let you wait for as long as necessary even I keep calling. There promises "suck" .You will have to talk to so many people and each one make there date promises and none of them come thru, for several days even weeks. Don't get me wrong there are couple of managers I do like dealing with, better than sales personnel or those people who pick up the phone in sales department! Because they do not treat you seriously. Finally we go to dealer on May15 (half month later) at noon but still we have to wait on that day. Come back later at the end of the day by 5pm and when we see the truck it's so dusty and we have to wait again for another hour to be wash and gas. After all the waiting they only hand me 1 key fob for this new truck. Suppose to be 2 remote control. Because the salesman of this truck is not in- today and he 's the only one who knows were the other key is! Are you kidding me ? If a salesman got sick in the middle of transaction for a week then another delay of the other key, (BAD BUISNESS) More

My name is Manuel I been to this dealership many times before and everybody is very friendly and nice thank you before and everybody is very friendly and nice thank you More

Everyone was helpful and friendly. I didn't feel rushed or taken advantage of they told me everything up front. I would definitely go back. Thanks BP Toyota. I didn't feel rushed or taken advantage of they told me everything up front. I would definitely go back. Thanks BP Toyota. More

Really appreciate it with the service and support really good customer care and service and glad I got to experience a good service good customer care and service and glad I got to experience a good service More

I ABSOLUTELY LOVE my new Telluride! !!!! Thank you so much to Auto Nation and the sales representatives, finance dept and management team for making this purchase an easy transaction. I !!!! Thank you so much to Auto Nation and the sales representatives, finance dept and management team for making this purchase an easy transaction. I truly appreciate you all. More

Very efficient and customer friendly. Everyone I was in contact with was helpful and polite. Special Thanks to our Asst. Service Manager Sang C. , who kept constant contact , provided ac Everyone I was in contact with was helpful and polite. Special Thanks to our Asst. Service Manager Sang C. , who kept constant contact , provided accurate estimates and made sure all went well and contacted us on his day off to let us know the car was ready for pick up . Zero delays when we picked up the car , all went very well. Thank You Toyota of Buena Park Service Dept. ! More

I will like to give a big thanks to Mr. Carlos he went far and beyond on given us the right car according to our needs he also was very attentive to all our questions . His the type of agen Carlos he went far and beyond on given us the right car according to our needs he also was very attentive to all our questions . His the type of agent that I will recommend to all my friends! Thank you for making us feel welcome!!! From ; Abril Medel More

Purchasing a certified pre-owned Honda Pilot from Autonation was one of the best car-buying experiences I've ever had and I want to thank Kenneth, Mike and Mohammed for their kind and courteous servi Autonation was one of the best car-buying experiences I've ever had and I want to thank Kenneth, Mike and Mohammed for their kind and courteous service. I appreciated their willingness to negotiate with me on trade in value, etc. and am really happy to have a new-to-me clean, safe and comfortable SUV. Thanks. More

Customer service was outstanding. Ken and Mr. Taylor are an outstanding duo. Maurice in finance was outstanding. Finance is usually a big pain but Maurice made it an easy process. Ken and Mr. Taylor are an outstanding duo. Maurice in finance was outstanding. Finance is usually a big pain but Maurice made it an easy process. More