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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.8
1,780 Reviews

1,780 Reviews of AutoNation Toyota Arapahoe - Service Center

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July 01, 2024

Horrible. Never got oil all over my car & didn’t change wipers & did not do tire rotation. More

by Estrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander
Jul 02, 2024 -

AutoNation Toyota Arapahoe responded

Hi Estrella, thank you for bringing this matter to our attention. Please call our General Manager at (303) 578-6111 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 28, 2024

Alex was polite, accurately predicted the necessary time frame to complete the work while I waited and checked in with me regarding tire rotation, which would require additional time. Another commitment pre More

by Nicole
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Baidutch
Jun 28, 2024 -

AutoNation Toyota Arapahoe responded

Hi Nicole, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Arapahoe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Friendly service with quick resolve. Very helpful and informed on my situation, Will be back again. Thank you More

by Deneenbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jez,Anne
Jun 20, 2024 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 18, 2024

Took my car for service and Todd Hoevel and his trainee were my service advisors. They did a great job, no pressure to do other services. Car was ready before the promised time. Always a plus. Would like T More

by gkbrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hoevel
Jun 20, 2024 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 17, 2024

They are always friendly, however it took over 4 hours for them to perform an oil change and replace a battery: I think they must have overbooked that day and I was fine waiting for 2 hours, per their ori More

by schmoojam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Jun 18, 2024 -

AutoNation Toyota Arapahoe responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Toyota Arapahoe. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 17, 2024

Great communication on reprogram needed and quick pickup. Armando was very responsive and easy to work with. More

by johnson.gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jun 19, 2024 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 15, 2024

Chase was great and easy to work with, service was great and quick. Would recommend again! More

by larrystoiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Thill
Jun 17, 2024 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2024

Andre sabel went above and beyond to help me with my car ignition problem today More

by Brandon Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Sabel
Jun 15, 2024 -

AutoNation Toyota Arapahoe responded

Hi Brandon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

I was told it would take 2 to 3 hours and it took 5 and half hours. It was not a complicated service at all. I mainly went for Bluetooth upgrade which they told me was not available. I could have taken my More

by Jh.ft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austen
Jun 14, 2024 -

AutoNation Toyota Arapahoe responded

Hi, we regret to hear that you are displeased with your recent experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 13, 2024

Excelent service, very fast, very kind, People give you all the information you need, They respect the promotions and are very polite and kind More

by Pamela calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Jun 14, 2024 -

AutoNation Toyota Arapahoe responded

Hi Pamela, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! If you ever need help, just give us a call. Happy motoring!

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