AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,780 Reviews of AutoNation Toyota Arapahoe - Service Center
Alex was polite, accurately predicted the necessary time frame to complete the work while I waited and checked in with me regarding tire rotation, which would require additional time. Another commitment pre frame to complete the work while I waited and checked in with me regarding tire rotation, which would require additional time. Another commitment prevented me from having the tire rotation and alignment done today. More
Took my car for service and Todd Hoevel and his trainee were my service advisors. They did a great job, no pressure to do other services. Car was ready before the promised time. Always a plus. Would like T were my service advisors. They did a great job, no pressure to do other services. Car was ready before the promised time. Always a plus. Would like Todd again when I go back for service in the future. More
They are always friendly, however it took over 4 hours for them to perform an oil change and replace a battery: I think they must have overbooked that day and I was fine waiting for 2 hours, per their ori for them to perform an oil change and replace a battery: I think they must have overbooked that day and I was fine waiting for 2 hours, per their original estimate, but it ended up taking four. My service tech didn’t give me an update after the 2 hours was up. I had to go and find him to get an update. More
I was told it would take 2 to 3 hours and it took 5 and half hours. It was not a complicated service at all. I mainly went for Bluetooth upgrade which they told me was not available. I could have taken my half hours. It was not a complicated service at all. I mainly went for Bluetooth upgrade which they told me was not available. I could have taken my care to my normal Toyota master mechanic shop Toy Automotive and not wasted so much of my time and had much better service. Not going there anymore. More