AutoNation Toyota Arapahoe - Service Center

Always a pleasant experience getting my car serviced at Toyota. Everyone is friendly respectful and knowledgeable. I know my car and I are in good hands. Toyota. Everyone is friendly respectful and knowledgeable. I know my car and I are in good hands. More

I would recommend the Arapahoe Toyota dealership in centennial, Colorado to anyone with car needs. Everyone I had contact with, especially Anthony, was respectful, courteous, knowledgeable and pleasant centennial, Colorado to anyone with car needs. Everyone I had contact with, especially Anthony, was respectful, courteous, knowledgeable and pleasant. I felt as tho I was treated as an important customer not as a (just a dumb woman) talk down to ignorant car owner. Anthony did everything he could to keep the cost down while giving everything my car needed to be 100%. We travel a lot and I am 100% confident in my cars ability to get me to my destination without problems. When I’m ready to purchase a new one I will definitely come to them again. With employees like Anthony Ray, J Ledbetter, C. Ledbetter, Pat (a supervisor) I’m sorry but I don’t remember all the names but every employee I dealt with, you definitely can’t go wrong. I applaud them. Whatever this particular dealership is doing is definitely working. The entire atmosphere and experience was a pleasure. I don’t need anymore stress in my life right now and didn’t get any here. Thank you all!! More

The process was quick and easy for my maintenance appointment. Rep Blake answered all questions. appointment. Rep Blake answered all questions. More

Service department is efficient and honest. Took my Avalon in for maintenance and they performed exactly what was needed and did not add unnecessary products or care. And there was an opportunity for t Avalon in for maintenance and they performed exactly what was needed and did not add unnecessary products or care. And there was an opportunity for that if they were inclined. More

Door handle fell off, no one returned my call, had to go in and make appt. then stand in line to order part. Didn't think that was my responsibility. Very slow at parts counter. in and make appt. then stand in line to order part. Didn't think that was my responsibility. Very slow at parts counter. More

I bought my GMC Acadia Limited about 6 months ago. Bought a maintenance plan. First oil change was a disaster. Second oil change was a much better experience but still frustrating. Service people walking aro a maintenance plan. First oil change was a disaster. Second oil change was a much better experience but still frustrating. Service people walking around some on the phone 2 people walked walked up at different times saying someone will be right with you. It took 3 hrs each time I had an oil change and a month to for scheduling. At least this time the service guy told me why it takes so long and gave me ideas on how to possibly remedy a quicker time. Love love love my car but service center could use some help. More

Great people. Honest, helpful and so kind. I wouldn't go anywhere else. The service department was great at keeping contact while working on my car. anywhere else. The service department was great at keeping contact while working on my car. More

Easy to schedule and the service provided was quick and efficient. Car was done in the expected timeframe and I had no waiting for pickup or drop-off. efficient. Car was done in the expected timeframe and I had no waiting for pickup or drop-off. More

Bill Grubb in the service dept is great. Friendly, informative when some additional services were recommended. Have dealt with Bill many times, always a pleasure to work with. informative when some additional services were recommended. Have dealt with Bill many times, always a pleasure to work with. More

HORRIBLE experience with the service center. They had my truck for 2 weeks. Wouldn't even order the parts before they knew insurance would pay. It is my job to worry about the funds. I was told several time truck for 2 weeks. Wouldn't even order the parts before they knew insurance would pay. It is my job to worry about the funds. I was told several times how they wouldn't give me the truck until they received payment. Never expected to but fix it first and then I will pay. Really disappointed and felt bullied. I will not be taken my truck there for service again or buy from them. Even oil changes take hours. Just awful More