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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,659 Reviews

1,659 Reviews of AutoNation Toyota Arapahoe - Service Center

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September 19, 2021

I always find everyone friendly and helpful. Someone comes over quickly to see if I have an appointment or if they can help. More

by kdwalz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jezariah
September 17, 2021

I had been a satisfied customer since 2004, but I found the service manager to be disdainful, having a lack of respect for me as a customer. More

by lckdavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Alexandre
Sep 24, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

September 15, 2021

Blake did an outstanding job in managing the service on our Highlander - 5 ⭐️ Thanks again! More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Sep 16, 2021 -

AutoNation Toyota Arapahoe responded

Mac, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2021

They got it done within about 15 minutes of the window that they told me for the 40,000 checkup. Changed oil only, since tires need to be replaced before winter, but not sooner. Gave estimate on tire co More

by 17Benson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ledbetter
Sep 17, 2021 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

The recall work was clearly explained before the appointment was even scheduled. Checkin was quick and efficient, and the work was done earlier than expected. More

by mvivien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 16, 2021 -

AutoNation Toyota Arapahoe responded

Hi Mvivien, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2021

The work was clearly explained. The job took a litttle longer than expected but the job was completed perfectly. come back for my next job!!! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Work was scheduled through Lydia. Don't know anyone who did the work
Sep 13, 2021 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 10, 2021

As always excellent service. Polite quick and successful service. On time. Car parked in easily accessible location. Only complain is about this review. It is rude to tell someone length of compliment More

by abellmaine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William
Sep 13, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2021

Express Service and Multi-Point inspection prior to driving vacation. Multi-point inspection gives me piece of mind, going into the trip. Alex was great. More

by d. ballard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dupont
Sep 11, 2021 -

AutoNation Toyota Arapahoe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2021

Bill Grubb is the best service manager there. I have never had problems with him or Auto Nation. I would recommend them to anybody who needed work. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
Sep 09, 2021 -

AutoNation Toyota Arapahoe responded

Hi Donna, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Toyota Arapahoe and we hope to be of service again in the future. Thank you.

September 08, 2021

Oil change and tire rotation. Now the truck shakes at 65 mph speed. Not impressed at all by the service at this location. Free service means nothing if you all mess up other things. More

by Fmcat39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trenton Raitz
Sep 09, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6111 -- we hope to hear from you soon.

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