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AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,659 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,659 Reviews of AutoNation Toyota Arapahoe - Service Center
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March 21, 2022
Started on time and finished in the expected time window. Only issue in general is the configuration of the dashboard should be set back to the original setup. Only issue in general is the configuration of the dashboard should be set back to the original setup. More
by Jnaef5406
Employees Worked With
Jason Ledbetter
March 19, 2022
Half star for AutoNation if it is available. I had two cases for the March 17th, 2022 appointment. First one was Toyota care which went well. Second one was to check my Apple Carplay not working I had two cases for the March 17th, 2022 appointment. First one was Toyota care which went well. Second one was to check my Apple Carplay not working, and that was not professionally done by them. They told me my car was not equipped with it, which contrasts to the window sticker. I called AutoNation on March 19 and talked with Tony Ray. He referred me to talk directly to Toyota USA. I asked him why they didn't tell me on March 17. Wasting my time and energy. Toyota USA handled my case well. More
by NAZABE
Employees Worked With
Jeremy Sittner, Tony Ray
March 19, 2022
I have had only wonderful service from this dealership. They are friendly and courteous when I go in to service my vehicle. They were also much more honest than a private auto service business in the are They are friendly and courteous when I go in to service my vehicle. They were also much more honest than a private auto service business in the area that said I needed around $3,ooo. worth of repairs when I needed none at all at the time (2nd opinion from AutoNation which ended up to be completely accurate, now two years later). A.J. was super helpful on this visit! More
by Michelle
Employees Worked With
A.J.
March 17, 2022
High level customer service using trained, knowledgeable associates and they listen. My problem was replacing a headlight and taillight bulb. Each can involve receiving a ticket and associated fine plus it associates and they listen. My problem was replacing a headlight and taillight bulb. Each can involve receiving a ticket and associated fine plus it is a safety issue for the public and me. Rick stepped right and blended my car into the service chain. I was out the door in short order. Thanks Rick and team. More
by hibdondaniel
Employees Worked With
Rick
March 16, 2022
The workers were very respectful. When I had questions the service guy answered all my questions and he was patient with me as I had a lot of questions! When I had questions the service guy answered all my questions and he was patient with me as I had a lot of questions! More
by Like Toyota’s
Employees Worked With
Michael
March 16, 2022
Tony at the service center was great! Service was fast, reliable and friendly. They respected my time and let me know of any issues with my car. The chairs in the waiting area could be be Service was fast, reliable and friendly. They respected my time and let me know of any issues with my car. The chairs in the waiting area could be better. More
by Karenwigginsrdh
Employees Worked With
Tony
