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AutoNation Toyota Arapahoe
Centennial, CO
2,847 Reviews
For Denver area residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Arapahoe. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in the Denver area, stocking a wide selection of the latest new models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 2,847 reviews
August 20, 2021
Dishonest, horrible customer service, the sales person Mike Elario never answers email, text, phone, lies and says he'll get back to you but never returns emails/calls. When you show up in person, he play Mike Elario never answers email, text, phone, lies and says he'll get back to you but never returns emails/calls. When you show up in person, he plays dumb like he had no idea you were trying to get a hold of him. They lied about the condition of my vehicle, they said they would get me a rental while they fix it, and now they won't return any messages. I previously had to call corporate and complain because they were jerking me around after I signed for the car but couldn't even drive away with it. Literally 3 days after I finally was able to pick up my car, there's issues with it. I called but couldn't get a hold of anyone probably due to it being the weekend and Sean the service manager doesn't work on the weekend. So I called immediately Monday morning. Now there's an issue(s) with it, and I was told by Sean the service manager that they would definitely need to look at the car and when I asked about a rental etc, he said and I quote "this will come out of the sales department's check." Meaning they would pay for the service/repairs and the rental. I was very specific in asking about that. Sean set up an appointment for me to bring my car in, but he can't get me in until 9 days after when I called. So in the meantime, Sean told me to talk to the sales person. So then I called Mike Elario and told him what Sean said about repairs/diagnostics/rental and that the sales department would be the ones covering it. Mike told me he needed to talk to his manager and would call me back the same day. He did not call me back. So the next morning I emailed him, didn't hear anything, so I texted him, he didn't answer that, so I called him and he didn't answer the phone, so I texted one last time and he still has not answered. I need whatever repair to be done and I need a rental. I was told by the service manager that this would definitely be taken care of by the sales department. Now I can't even get a hold of them! RIP OFF!! Don't go here! More
by KH80211
Employees Worked With
Mike Elario
August 20, 2021
Worked with Luis C. in Sales to purchase one of their preowned vehicles. The experience was great from the initial discussions all the way through vehicle pickup. They were able to work with me to upgra preowned vehicles. The experience was great from the initial discussions all the way through vehicle pickup. They were able to work with me to upgrade some parts as well prior to pickup which was wonderful! I would certainly recommend the folks that I worked with: Luis C. (Sales) Roberto R. (Finance) Ryan P. (Finance) Shane (Parts / Service) Jason (Parts / Service) More
by anthony.rojas
Employees Worked With
Luis C (Sales), Roberto and Ryan (Finance), Shane and Jason (Parts / Service)
August 20, 2021
I had a great experience with Rafael, the internet sales manager, who I worked with throughout the process of finding, purchasing, and taking delivery of the vehicle. manager, who I worked with throughout the process of finding, purchasing, and taking delivery of the vehicle. More
by M.FLIPPIN
Employees Worked With
Rafael Canas, Jesse Christy
August 18, 2021
I was a "walk-in", due to a bad tire. The Service staff not only ordered a new tire, they also took care of my most current 5,000-mile checkup on the spot, & did excellent work. This was important because not only ordered a new tire, they also took care of my most current 5,000-mile checkup on the spot, & did excellent work. This was important because I'll soon be driving about 2,000 miles roundtrip to my son's wedding. Many thanks, AutoNation Toyota! More
by Phyllis
Employees Worked With
Hunter
August 16, 2021
Service advisors & technicians have always been receptive and helpful at Arapahoe Toyota. After leaving a personal item at the dealership after driving off, the service advisor promptly called me and safely and helpful at Arapahoe Toyota. After leaving a personal item at the dealership after driving off, the service advisor promptly called me and safely stored it for me until I could return. Above and beyond service!!! More
by Beth
Employees Worked With
Ledbetter, Jason
August 16, 2021
I loved my sales lady Nataila. She is a great sales person, easy to talk to no pressure but the management is horrible. At first they didn't want to sell any 4runners one day, the next day if you didn' person, easy to talk to no pressure but the management is horrible. At first they didn't want to sell any 4runners one day, the next day if you didn't have a trade they didn't want to sell you a car. I feel really bad for the sales people because they have to deal with this xxxxxxxx. Autonation toyota only cares about the money . NATAILA IS THE BEST AND MOST WONDERFULL SALE PERSON EVER. More
by Emily
Employees Worked With
Natalia
August 16, 2021
Great service and the work is done right and guaranteed. Done in timely manner. Phone and email communication is good too. Good place to get vehicle worked on. Genuine Toyota parts. Done in timely manner. Phone and email communication is good too. Good place to get vehicle worked on. Genuine Toyota parts. More
by Doug W
Employees Worked With
David
August 15, 2021
Always a pleasant experience getting my car serviced at Toyota. Everyone is friendly respectful and knowledgeable. I know my car and I are in good hands. Toyota. Everyone is friendly respectful and knowledgeable. I know my car and I are in good hands. More
by TK
Employees Worked With
Jezeriaha
