AutoNation Toyota Arapahoe

I had my Tacoma in for the 30K scheduled service, and had a 3 inch lift done on the truck while they had it. The dealer kept the truck overnight to accomplish the work. When I picked up the truck on the fo a 3 inch lift done on the truck while they had it. The dealer kept the truck overnight to accomplish the work. When I picked up the truck on the following day, it was brought in to me covered in snow and ice. While driving to my office a couple of blocks away, I discovered that the newly-aligned vehicle now had the steering wheel 90 degrees to the left with the front wheels straight. I had to take the truck back to have the alignment corrected the following morning. Once the snow and ice melted off of the truck, I discovered that the truck had hit something while at the dealer, and the damage was not reported to me. The front bumper cover was cracked and broken from impacting something, the under-bumper facia was broken loose and misaligned from impact, and there were areas of damage to the grill and to the paint down the passenger side of the truck. I also discovered a part of the passenger mirror housing had also been broken loose and is now missing. Unbelievable! I paid $2800 for the work and have at least that much damage to the vehicle, hidden under ice and snow, when I got it back. I never would have expected this from a Dealership. More

Process was well defined and the support for the sales resource was outstanding. Our sales person did great in getting us in the vehicle we wanted. resource was outstanding. Our sales person did great in getting us in the vehicle we wanted. More

Friendly and reliable communication with Bill, the service adviser and work was done as discussed. I will take my Tundra back to them for service next time. service adviser and work was done as discussed. I will take my Tundra back to them for service next time. More

They are very prompt with their service. The thing that bothers me is you have my correct name but emails sent to my correct email address are using the salutation of Michelle Booth. I’m not that person. W bothers me is you have my correct name but emails sent to my correct email address are using the salutation of Michelle Booth. I’m not that person. When I was in last week for service on my vehicle the service gentleman changed it but when I set up a service for February 11, the email was addressed to Michelle Booth. Please take care of this. I like to receive my email with my name not another’s. More

My experience at Autonation Toyota Arapahoe was excellent. The Salesperson did an excellent job. There was a slight hiccup regarding financing, but it was resolved quickly and easily. excellent. The Salesperson did an excellent job. There was a slight hiccup regarding financing, but it was resolved quickly and easily. More

Buying my new Toyota at Auto Nation was a breeze. I had called earlier in the week to see what models were available, and to describe my trade in. I made the model decision and said let’s do it. When we go called earlier in the week to see what models were available, and to describe my trade in. I made the model decision and said let’s do it. When we got to the dealership all of the paperwork had been prepared, including price, options and trade in value. All we had to do was fill out some state and insurance forms. Next we were shown the features, and the shiny new 4 Runner was ready to drive off. We live on the Western Slope and think the drive over the Continental Divide to Auto Nation was well worth the trip. More

I’ve been a loyal customer to this dealership for 17 years. I’ve been pleased with their customer service. years. I’ve been pleased with their customer service. More

I received an amazing Service from the representative. My car service was perfectly done and on time, car service was perfectly done and on time, More

The service department was very friendly. I got in and got out for an oil change and tire rotation very quickly. got out for an oil change and tire rotation very quickly. More