AutoNation Subaru West

Auto Nation Subaru Golden CO… Great dealership and great service! They were very helpful and attentive to me. Highly recommend! service! They were very helpful and attentive to me. Highly recommend! More

I came to this dealership after my partner had many wonderful experiences here. Overall, it was positive and much better than my experiences at Firestone and similar shops. I love the open line of text wonderful experiences here. Overall, it was positive and much better than my experiences at Firestone and similar shops. I love the open line of text communication while your car is there as well as a complimentary ride to home or work. It also put me at ease to see so many women employees because I have always felt a little out of my element in a male-dominated car world. My only major complaints are these: When I first talked to the tech about necessary work, there were some items that didn't *need* to be done for another 3,000 miles. I said that I didn't mind doing them as long as no other repairs came up or were necessary. Unfortunately, later when I was called and told that there was in fact a repair needed to the AC system and a few other small things, I was told that the unnecessary work was already started so it was too late not to do it. It all worked out this time and my car is drivable and I love rocking with the windows down until I can budget for the AC, but it put me in a seriously stressful financial situation as I juggled a now $1200 bill. In the future I guess I just won't agree to repairs of any kind until the whole car has been inspected and I know exactly what to expect. And unfortunately when I did finally drive off the lot, my hood was not fully closed. This was quite an immediate surprise since the dealership is right next to the highway. Thankfully I was able to pull over and secure it before there was any damage, but it was a bit startling and rattled my confidence a bit. Overall, it was a positive but rocky experience and I would love to give the dealership another chance for an even better experience next time. More

One fully expects to pay for items when the warranty expires, so it was a pleasant surprise when Cole recognized an expensive component of my 2018 Outback that was going bad and took care of the situati expires, so it was a pleasant surprise when Cole recognized an expensive component of my 2018 Outback that was going bad and took care of the situation in a way that increased my satisfaction with this dealership in a way that was unexpected and positive. More

Threw in bogus fees to drive up the price of my repairs. Definitely go to a different repair shop. Definitely go to a different repair shop. More

Cole was a great service representative and loved all his help! Will definitely be back for more service work and ask for Cole! Give Cole a big promotion and raise!!! Lisa Hill help! Will definitely be back for more service work and ask for Cole! Give Cole a big promotion and raise!!! Lisa Hill More

Allen was extremely helpful and went out of his way to make sure that our experience was outstanding. Would highly recommend asking for him. make sure that our experience was outstanding. Would highly recommend asking for him. More

I had a great car buying experience with AutoNation Subaru West in Golden. The entire team provided a friendly, honest and no pressure experience. And I really appreciate the personal and dedicated at Subaru West in Golden. The entire team provided a friendly, honest and no pressure experience. And I really appreciate the personal and dedicated attention from Kevin, Dan and Mitch. The entire process from the initial test drive, car selection and through to the final signed paperwork was very relaxed (yet professional). I would absolutely recommend them to anyone looking for a new or used Subaru!!! Even after driving my Subaru home, they followed up to ensure everything was good. They really make to feel part of the Subaru Family! More

I had a great experience with all of the people that took care of me. care of me. More

Autonation Subaru West made finding and financing my new car so seamless! I was able to test drive a couple different car brands I was considering and ultimately settled on a Subaru Impreza, which I love! T car so seamless! I was able to test drive a couple different car brands I was considering and ultimately settled on a Subaru Impreza, which I love! They also gave me much more than I expected for my trade-in. This was the first time I had ever purchased a car on my own and they walked me through the whole process. More

The entire process was smooth and made me comfortable with the leasing process. Everyone that works there was very helpful and professional. with the leasing process. Everyone that works there was very helpful and professional. More