AutoNation Subaru Spokane Valley

clean, welcoming and considerate. Buying a car can be a long process but do they’re best to take care of you throughout. Buying a car can be a long process but do they’re best to take care of you throughout. More

Not at all impressed with them. I went in on Saturday, April 08 asking about a couple SUVs I seen online? I was they ere already sold but hey there's a couple other suvs I may be i I went in on Saturday, April 08 asking about a couple SUVs I seen online? I was they ere already sold but hey there's a couple other suvs I may be interested in looking at. BUT I was told I couldn't look at them because they were being inspected and I would have to wait till until the following weekend to look at either of them. One was a Mini Countryman and the other was a Nissan Juke. I was very excited to look at them. I called April 15 and still can't look at them. I feel as if they don't to help me find a car. I'm very serious about finding a car and these guys don't seem interested in helping me. I'm very unhappy about this experience. More

My car has been in service since Dec, 2022! Daughter had 1 phone call answered, '(it needs this',bah bah)'. I have left 30-40+ voicemails to call me. NOTHING! ITS STILL THERE! I went in person, Daughter had 1 phone call answered, '(it needs this',bah bah)'. I have left 30-40+ voicemails to call me. NOTHING! ITS STILL THERE! I went in person, 7:55am, 1st in line. New service manager. Can't find paperwork. Sends out mech to do quick estimate- more than cars work. BUT. No replacement part available til Apr/May. Maybe. So I talk to Salesman, Joey. Nice guy. I ask him to call me later to see what they can do to credit me towards a newer Outback. Have never heard back from ANYONE! Ps- other bad reviews are instructed to call GM. It's the same phone number as I've left numerous voicemails, that never get returned. More

Absolutely dismal customer service! Getting them to even pick up the phone takes an act of God. Once your car is in the shop they won't make good on any of the timelines or expectatio Getting them to even pick up the phone takes an act of God. Once your car is in the shop they won't make good on any of the timelines or expectations that they set. They will process a partial "repair" and will give you back the vehicle with the exact same symptom for which you originally brought it in. I ultimately had to take my vehicle to another Subaru dealer to get the correct diagnosis and repair. More

Friendly and easy to deal with service, done quickly and got a quick wash on the car too. got a quick wash on the car too. More

Easy check in and comfortable waiting area, We are always treated quickly and kindly. Thank you. always treated quickly and kindly. Thank you. More

They were very helpful My sales person was very friendly and knows his product. I would be happy to deal with him again and knows his product. I would be happy to deal with him again More

Convenient appointment times, fast and easy service. Always leave happy and confident the job was done right Always leave happy and confident the job was done right More

Serviced performed as requested with no hidden issues. Service advisor Rachel discussed details and costs before work was performed. Timely notification of completed service and checkout. Service advisor Rachel discussed details and costs before work was performed. Timely notification of completed service and checkout. More

My old car unexpectedly broke down and instead of spending thousands of dollars to repair it (more than the car was worth), I decided to finally get the Subaru I always wanted. Everyone at the dealer spending thousands of dollars to repair it (more than the car was worth), I decided to finally get the Subaru I always wanted. Everyone at the dealership was very friendly, knowledgeable and patient with me during the entire process. I ended up getting an Outback and I love it! It’s the perfect size for what I need and it’s been wonderful to drive during the winter. I just had my first service appointment last week and even that was above and beyond. Very thorough, efficient and friendly. I can’t recommend Autonation Subaru enough. More