AutoNation Subaru Spokane Valley

Bought my last three Subarus from them and have been treated great every time! Great crew! treated great every time! Great crew! More

clean, welcoming and considerate. Buying a car can be a long process but do they’re best to take care of you throughout. Buying a car can be a long process but do they’re best to take care of you throughout. More

Not at all impressed with them. I went in on Saturday, April 08 asking about a couple SUVs I seen online? I was they ere already sold but hey there's a couple other suvs I may be i I went in on Saturday, April 08 asking about a couple SUVs I seen online? I was they ere already sold but hey there's a couple other suvs I may be interested in looking at. BUT I was told I couldn't look at them because they were being inspected and I would have to wait till until the following weekend to look at either of them. One was a Mini Countryman and the other was a Nissan Juke. I was very excited to look at them. I called April 15 and still can't look at them. I feel as if they don't to help me find a car. I'm very serious about finding a car and these guys don't seem interested in helping me. I'm very unhappy about this experience. More

My car has been in service since Dec, 2022! Daughter had 1 phone call answered, '(it needs this',bah bah)'. I have left 30-40+ voicemails to call me. NOTHING! ITS STILL THERE! I went in person, Daughter had 1 phone call answered, '(it needs this',bah bah)'. I have left 30-40+ voicemails to call me. NOTHING! ITS STILL THERE! I went in person, 7:55am, 1st in line. New service manager. Can't find paperwork. Sends out mech to do quick estimate- more than cars work. BUT. No replacement part available til Apr/May. Maybe. So I talk to Salesman, Joey. Nice guy. I ask him to call me later to see what they can do to credit me towards a newer Outback. Have never heard back from ANYONE! Ps- other bad reviews are instructed to call GM. It's the same phone number as I've left numerous voicemails, that never get returned. More

Friendly and easy to deal with service, done quickly and got a quick wash on the car too. got a quick wash on the car too. More

Absolutely dismal customer service! Getting them to even pick up the phone takes an act of God. Once your car is in the shop they won't make good on any of the timelines or expectatio Getting them to even pick up the phone takes an act of God. Once your car is in the shop they won't make good on any of the timelines or expectations that they set. They will process a partial "repair" and will give you back the vehicle with the exact same symptom for which you originally brought it in. I ultimately had to take my vehicle to another Subaru dealer to get the correct diagnosis and repair. More

Easy check in and comfortable waiting area, We are always treated quickly and kindly. Thank you. always treated quickly and kindly. Thank you. More

They were very helpful My sales person was very friendly and knows his product. I would be happy to deal with him again and knows his product. I would be happy to deal with him again More

Convenient appointment times, fast and easy service. Always leave happy and confident the job was done right Always leave happy and confident the job was done right More

Serviced performed as requested with no hidden issues. Service advisor Rachel discussed details and costs before work was performed. Timely notification of completed service and checkout. Service advisor Rachel discussed details and costs before work was performed. Timely notification of completed service and checkout. More