AutoNation Subaru Spokane Valley

Very courteous service staff who thoroughly reviews the work to be done with the customer and then again after the work is done. Schefuling was easy and the documentation of services done is very complete work to be done with the customer and then again after the work is done. Schefuling was easy and the documentation of services done is very complete. The sales staff is friendly and professional, and not overly pushy or high pressure. The showroom and customer service waiting area is roomy and comfortable. I loved the cubicle work desks with outlets for customers to use while the car is being serviced. There are also comfortable chairs and a TV and fireplace to enjoy. There is hand sanitizer, masks and antiseptic wipes everywhere so it is easy to maintain COVID protections. The restrooms are clean and nice and even the complimentary coffee is good coffee! More

Excellent service and very welcoming Helpful assistance Excellent service and very welcoming Helpful assistance and pleasant environment Glad they are my auto car center Excellent service and very welcoming Helpful assistance and pleasant environment Glad they are my auto car center More

I used this dealer for my first car maintenance after purchasing my vehicle at a different dealer. Automation Suburu was great. They found a nail that was allowing one of my tires to slowly deflate. I wi purchasing my vehicle at a different dealer. Automation Suburu was great. They found a nail that was allowing one of my tires to slowly deflate. I will return. More

With an appointment it took two hours to change the oil which is absolutely ridiculous. If you make an appointment to have your oil change you should be in and out in 30 minutes maximum that’s if everythin which is absolutely ridiculous. If you make an appointment to have your oil change you should be in and out in 30 minutes maximum that’s if everything goes wrong. I can’t believe you can run a business where you can only change the oil in one car in two hours! More

I have been going to Autonation dealer for many years , have had Subaru for 40 yrs . This is and the staff are the only people i would trust with my cars . Thank You Autonation Subaru ! have had Subaru for 40 yrs . This is and the staff are the only people i would trust with my cars . Thank You Autonation Subaru ! More

Staff knows my name, are friendly, checked everything that maybe needed to be done, washed my car😊👏 Jordan kept me abreast of when my car would be ready. that maybe needed to be done, washed my car😊👏 Jordan kept me abreast of when my car would be ready. More

We were informed that our head gaskets needed to be changed in our 2014 Crosstrek, quoted us $2100, and then a week later $3900. We had a 2nd opinion, and there were NO ISSUES WITH THE HEAD GASKETS. Wo changed in our 2014 Crosstrek, quoted us $2100, and then a week later $3900. We had a 2nd opinion, and there were NO ISSUES WITH THE HEAD GASKETS. Won't be back. More

We purchased our 2019 Outback from this dealership and return to it, from the coast, when it's time to be serviced. We make sure we are in the area when 'servicing' is due because we love the service we return to it, from the coast, when it's time to be serviced. We make sure we are in the area when 'servicing' is due because we love the service we receive. The staff is friendly and always have our best interest in mind. More

I have all service work done at this particular dealer service department since buying my Crosstrek there. The staff are attentive, knowledgeable, and mindful of my needs. service department since buying my Crosstrek there. The staff are attentive, knowledgeable, and mindful of my needs. More

Subaru Sam was amazing!!! He went above and beyond all my expectations to get me the best value for my trade and into a great new car! my expectations to get me the best value for my trade and into a great new car! More