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AutoNation Subaru Spokane Valley

Spokane Valley, WA

4.5
516 Reviews

10000 E. Sprague Avenue

Spokane Valley, WA

99206

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Showing 516 reviews

August 26, 2021

Nice easy going experience. Don't like these kind of surveys. More

by fivestardriller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Ankney
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 25, 2021

Moved to this state from Florida. I chose this service department based on reviews. Everyone was friendly. Jordan was great. Was at the facility for 5 hours for service, new battery and new tires. I w More

by drlnlrsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 25, 2021

The staff of AutoNation Subaru are welcoming, thorough, and communicative with every aspect of maintaining the longevity of my car. I always leave grateful for the performance and care they take with my ve More

by BW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Nate, & Michael.
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2021

Great service! Appreciate Clinton Williams going the extra mile to explain the features of the vehicle. The purchase process went well. Highly recommend talking to Clinton Williams for your auto purchas More

by nadenelewisgreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Williams
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

Nothing exceptional but did my required oil change. I had to ask for my walk around the car. More

by Heather_d_allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 21, 2021

Our purchase was awesome, and we are in love with our new car. We would definitely go back to this dealership for future purchases. More

by Haley.james7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Larue
Aug 30, 2021 -

AutoNation Subaru Spokane Valley responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 19, 2021

I returned my crosstrek to auto nation for two recall items. Work was done on time and other minor issues were pointed out. There were no surprises and I appreciated the complimentary car wash. More

by salisburyk
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

I was dreading the process of buying a new car but was pleasantly surprised with the experience I had here. Ran into a snag with my registration but everyone was so helpful and very patient with trying t More

by patlydon47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin LaRue, Daniel Blackledge
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 13, 2021

Great service, friendly, helpful service staff. Oil change and courtesy service was completed on time and correctly. Washed the car and had me out the door in record time. More

by foljj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vonn Jones, Janine Eldredge
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Poor customer service, horrible cars. Bought a car was told it was going to be fixed they didn’t complete the work and are wanting more money out of us and won’t return phone calls. More

by Last Chance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vonn Jones
Aug 20, 2021 -

AutoNation Subaru Spokane Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 850-9358 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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