AutoNation Subaru Spokane Valley

The sales staff goes above and beyond answering questions and following up. No pressure is applied. They are trying to match the customer with the right car. There is always someone there to answer questi and following up. No pressure is applied. They are trying to match the customer with the right car. There is always someone there to answer questions once the car is purchased and taken home. Honestly, it’s refreshing to see this level of service. Ken Mobley was our salesperson and he was so helpful and pleasant. We highly recommend AutoNation Subaru in Spokane. And of course we love our new WRX. More

Amazing experience with AutoNation Subaru. Our salesperson, Sam Shulkin, was a pleasure to work with and we have had great experiences with every single person we have come into contact with. Our salesperson, Sam Shulkin, was a pleasure to work with and we have had great experiences with every single person we have come into contact with. Couldn't recommend it more! Thanks for all of your help. More

Service is excellent from the moment of arrival and through any maintenance or sales process. through any maintenance or sales process. More

It was Easy to get an appointment. Nice waiting area. Quick service. Helpful staff to let us know what was going on. Nice waiting area. Quick service. Helpful staff to let us know what was going on. More

When we were picking up our license plates for my new Subaru, my husband mentioned his Ford truck had a dead battery. The dealership gave us a discount on a lifetime battery and brought the battery to ou Subaru, my husband mentioned his Ford truck had a dead battery. The dealership gave us a discount on a lifetime battery and brought the battery to our home and installed it for free. That was definitely going above and beyond for a customer. We have told all our friends and family what great customer service we received. More

The staff are great! Very attentive and helpful. Service done timely and efficiently. Every question answered ! Will be back and also tell others. Jeff and Gayle are grea Very attentive and helpful. Service done timely and efficiently. Every question answered ! Will be back and also tell others. Jeff and Gayle are great as well! More

I was very disappointed with my service appointment. When I called at 3 pm to make sure my car would be completed by 3:30 like I'd asked, I found out it hadn't even been started. I ended up picking up When I called at 3 pm to make sure my car would be completed by 3:30 like I'd asked, I found out it hadn't even been started. I ended up picking up my car and now will have to make a new appointment to get the work done. More

Excellent customer service all the way around from sales to service. I will ALWAYS go to Autonation Subaru for my cars. Top notch service and very trustworthy. to service. I will ALWAYS go to Autonation Subaru for my cars. Top notch service and very trustworthy. More

I appreciated that Nathan came out to greet me as soon as I arrived and he took care of getting me checked in, so that I didn't have to wait. He was professional, welcoming and proactive in addressing my ser I arrived and he took care of getting me checked in, so that I didn't have to wait. He was professional, welcoming and proactive in addressing my service requirements. The reception staff facilitated my appointment perfectly from beginning to end. I appreciate the friendliness and organization of all the staff I come into contact with. Thank you everyone. More

Courtious, professional, friendly - just plain easy to talk with. Upper leadership on the dealership floor, and available to address questions and provide assistance. When prices are competitive, then t talk with. Upper leadership on the dealership floor, and available to address questions and provide assistance. When prices are competitive, then this sort of thing makes the difference. More