AutoNation Subaru Spokane Valley

Very professional, yet friendly staff; quick, but thorough 24000 mile service on my 2021 Crosstrek. I'd recommend Spokane Valley Subaru AutoNation for sales and service needs. thorough 24000 mile service on my 2021 Crosstrek. I'd recommend Spokane Valley Subaru AutoNation for sales and service needs. More

While the customer service was exceptional, I did have a couple of bad experiences with my first service visit there. I had purchased my 2016 Legacy from a friend and needed help transferring the informati couple of bad experiences with my first service visit there. I had purchased my 2016 Legacy from a friend and needed help transferring the information from her name into mine as I was unable to do it on my own and wanted to make sure I got the emails on when to service my vehicle, etc. The service agent was having a difficult time transferring the information as well but assured me by the end of the day I would have an email. I didn’t. In fact, it took me 4 phone calls, leaving messages for the service agent, before I was actually able to get through to her to make it happen but it did get resolved. The other issue was, when I got home I could not roll down my passenger window using my driver controls. I called and left a message and received a return phone call by someone stating since I had bought a new battery, this should have been reset for me. She apologized for the inconvience and walked me through how to reset it myself and said she would talk to the service manager to remind the technicians to reset the door locks when changing the battery. Small issues but a little frustrating none the less. I appreciate getting them resolved though. More

Shayne was very helpful and got me in and out quick and made it a easy process made it a easy process More

It was a great experience…. super customer service! I appreciated follow up phone calls and emails to answer all questions 👍 super customer service! I appreciated follow up phone calls and emails to answer all questions 👍 More

Working with the team at Autonation made the car buying experience soo easy. Josh was super helpful when looking at our new car. He was easy to work with and honest. We have already told all of our friends experience soo easy. Josh was super helpful when looking at our new car. He was easy to work with and honest. We have already told all of our friends and family that if you need a car go see Josh at Autonation Subaru. More

Although extremely understaffed, people were very gracious and helpful trying to get me in for a simple tire replacement. My warranty was honored and the process cost me absolutely nothing. gracious and helpful trying to get me in for a simple tire replacement. My warranty was honored and the process cost me absolutely nothing. More

The staff was very welcoming. Josh was very helpful and patient. I was able to find a car and during the process was very patient and helped guide me into buying my first car. Josh was very helpful and patient. I was able to find a car and during the process was very patient and helped guide me into buying my first car. More

I was very satisfied with the service done on my 2014 Subaru. The waiting room was very well stocked with donuts and fresh coffee. While waiting we were checked on every so often. I was made to feel im Subaru. The waiting room was very well stocked with donuts and fresh coffee. While waiting we were checked on every so often. I was made to feel important. Thank you More

Friendly & great service with little wait. They couldn’t wash my car so I received a complimentary pass to a nearby car wash to use on my time. Any time I stop in to have questions answered They couldn’t wash my car so I received a complimentary pass to a nearby car wash to use on my time. Any time I stop in to have questions answered about operating my car all the staff is so helpful. Thank you! More

We have always had positive experiences with the dealership, both in the sales and service departments. dealership, both in the sales and service departments. More