AutoNation Subaru Spokane Valley

Rating should really be a 9/10 (this only allows out of 5 stars). My experience with purchasing a car at AutoNation was great and negotiated a good price! (with one con I will get to). I worked with Colin on stars). My experience with purchasing a car at AutoNation was great and negotiated a good price! (with one con I will get to). I worked with Colin on the floor who was really great, calm and did not pressure me or anything. He was nice and got me going efficiently. I then worked with Shane who got me setup through the paperwork and signing everything. The con of my experience was when Shane was lightly pressuring me to purchase the protection packages. He kept bringing it up 3 times after that (not including the first time showing me the options). Now I know sales wants to make sales, but after the 2nd time saying no he kept trying to ask why I did not want the protection package. I don't think I can give any dealership a 5/5 or 10/10 rating because of this UNLESS they offer me the protection package once, following by asking about it ONCE more after that and NO MORE times after that. I don't want to spend more money on these packages, as I don't need them. I just want to sign paperwork and go home with my new car (it was evening time and was wanting to eat because I was hungry). I feel like after the 2nd time saying 'No' that my decision was falling on deaf ears, and I was losing my patience. I could have been more direct but I am a nice guy, which can be a personality fault to me. Next time I will be more direct after the 1st time I say NO. Overall I would buy again from this dealership, but if I do I hope to work with both of these people next time, as they both know me now and how I make my purchases. More

Auto nation Subaru serviced my Crosstreck Sport recently. They were very polite and helpful! The mechanic even drove my car around for me to throw right area!! They did a great job and were professional t They were very polite and helpful! The mechanic even drove my car around for me to throw right area!! They did a great job and were professional too😊 More

Quick, reliable, fast, friendly. Upon purchase of my suburu, I had a package deal that gave me 3 free oil changes. It has been pretty nice these past few months truthfully. Would rec Upon purchase of my suburu, I had a package deal that gave me 3 free oil changes. It has been pretty nice these past few months truthfully. Would recommend to anyone! More

Michael and his staff are so friendly and knowledgeable. I trust them with my car. I trust them with my car. More

Would definitely recommend Auto Nation Subaru. Service department is great. Sales department is so easy to work with. Service department is great. Sales department is so easy to work with. More

Everyone I deal with is always very courteous and knowledgeable. From the people that book appointments to the service people, it's always a pleasure. knowledgeable. From the people that book appointments to the service people, it's always a pleasure. More

One tire on my Forester was leaking about a pound of pressure a day. So I came to AutoNation. Michael told me they couldn’t get me in then, but if I came back at 2:30, I should look him up and he’s g pressure a day. So I came to AutoNation. Michael told me they couldn’t get me in then, but if I came back at 2:30, I should look him up and he’s get me in. And sure enough, that happened. Then I got some good news: I just had a nail in my tire and the tire could be repaired. I drove away happy. More

This is the fourth Subaru we have purchased from AutoNation and like before the service was top notch. With things being more challenging because of supply chain issues Keith Moors kept in touch wit AutoNation and like before the service was top notch. With things being more challenging because of supply chain issues Keith Moors kept in touch with us every step of the way. Also Ken Mobley was happy to answer questions if Keith was not available. More

Professional, efficient, knowledgeable, prepared, team work in action. Definitely would recommend Spokane Valley Auto Nation Suburu work in action. Definitely would recommend Spokane Valley Auto Nation Suburu More

The sale's team and crew were very helpful i will refer all my friends and family to you guys all my friends and family to you guys More