AutoNation Subaru Spokane Valley

They are always friendly and eager to please. They have a nice waiting area with what my husband says is pretty good coffee, also tv and wifi and very nice restrooms. I wish they still had thei They have a nice waiting area with what my husband says is pretty good coffee, also tv and wifi and very nice restrooms. I wish they still had their soda machine, but they said they were told to get rid of it. It was nice for those of us who don't drink coffee. They also offer transportation to and from anywhere you would like to go, mall, restaurant, etc. Keith Moors, who sold us a car years ago, always remembers who we are and comes to talk, and the general manager is always very friendly and will go out of his way to get things for you. Excellent place to do business! More

Always clean and the staff is friendly. They have a nice waiting room which makes it easier to wait for service. They have a nice waiting room which makes it easier to wait for service. More

Service was great. Had winter tires I bought there swapped out and oil change. 1/2 way home tire sensor light came on. They had forgotten to reset it. I drove back. The Had winter tires I bought there swapped out and oil change. 1/2 way home tire sensor light came on. They had forgotten to reset it. I drove back. The mechanic only put air in tires and said after I drive 45 it will reset. It did not so now I need to go back again which isn’t around the corner and have them actually reset the sensor. More

I came to AutoNation Subaru knowing Ken Mobley was employed there. Have known for 10 years and like that he is so knowledgeable about the product. Also no pressure like saying, you would look good in employed there. Have known for 10 years and like that he is so knowledgeable about the product. Also no pressure like saying, you would look good in this car. I am a senior, senior so well be reaching out to Ken and he well probably ask himself why?? HA More

This dealership has always been quick to helping me with my problems or appointment. They have a clean waiting area and rest rooms. Always has hot drinks or donuts available. They're honest with what the my problems or appointment. They have a clean waiting area and rest rooms. Always has hot drinks or donuts available. They're honest with what they do for me. More

We have been going to AutoNation for over 11 years. The service department has been very helpful and they do an awesome job. When they service our car we get a complete rundown of what needs to be don The service department has been very helpful and they do an awesome job. When they service our car we get a complete rundown of what needs to be done and why. And when the car is completed, they explain everything thoroughly. When we are waiting for the car, members of the sales team treat us like family. The GM, Keith Moors, Gail, the service manager, Micheal, they all are great people and AutoNation should be proud to have them working there. Thank you, AutoNation for making us part of your family. More

Went online to order parts on the website, for pick up on the way home. Not only did they not contact me but said they don’t do that. The website clearly says order parts fill out form they will contact you the way home. Not only did they not contact me but said they don’t do that. The website clearly says order parts fill out form they will contact you actually said go to another dealership? More

I bought my car there and always get it serviced there. Great staff always friendly and helpful. Mechanics are great to make sure we are aware of anything coming up that needs to be taken care of so we can Great staff always friendly and helpful. Mechanics are great to make sure we are aware of anything coming up that needs to be taken care of so we can plan for it. More

It was good when I initially tried to make apt on phone they said no Apts until Nov walked in on way home from work they scheduled me in three days they don't vacuum or wash your car anymore guessing short they said no Apts until Nov walked in on way home from work they scheduled me in three days they don't vacuum or wash your car anymore guessing short staffed like half the world right now and they didn't put a new sticker to let me know mileage I need to change oil again More

Very pleasant and stable staff. There's not a lot of employee turnover. Love seeing the same people each time I go in. There's not a lot of employee turnover. Love seeing the same people each time I go in. More